Service Desk Management

Job Role: Service Desk ManagementLocation: BangaloreExperience:-Freshers With Excellent CommunicationFace to Face Interview Bangalore Dec 13thJob Description:Roles & Responsibilities:Provide Level 1 (L1) Technical Support through the IT Service Desk.Assist users in troubleshooting and resolving technical issues efficiently and effectively.Log and document...

The Service Desk Lead for the Carne Project will be responsible for overseeing the daily operations of the service desk, ensuring that IT support services are delivered efficiently and effectively. This role involves managing a team of service desk analysts, providing technical guidance, and ensuring adherence to service level agreements (SLAs). The ideal...

This is a hands-on technical leadership role for someone who has built their foundation infull-stack software developmentand has proven experience operating within aservice desk / production support environment. You will lead a team responsible forincident triage, defect analysis, patch development, and deploymentsacross customer environments (including...

This is a hands-on technical leadership role for someone who has built their foundation in full-stack software development and has proven experience operating within a service desk / production support environment. You will lead a team responsible for incident triage, defect analysis, patch development, and deployments across customer environments (including...

Service Desk ManagementLocation: BangaloreExp range: 1-3 yearsNP: ImmediateJob Description:As an Application Tech Support Practitioner, you will serve as the primary point of contact between our clients and our world-class systems. Your exceptional communication skills and deep product knowledge will enable you to accurately define client issues, interpret...

Company Description Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has...

Expected to build knowledge and support the team. Participate in Problem Solving discussions. Resolve client issues by providing timely and accurate solutions. Communicate effectively with clients to understand their needs and address their concerns. Collaborate with internal teams to ensure the smooth functioning of systems. Maintain a deep...

Exp. in Service Desk ( or) IT supportStrong expertise in Windows10 &11 troubleshooting, configuration.Vulnerability patching and software updates using patch management tools.Indepth knowledge of Microsoft365 services, including administration and troubleshooting.

"Desired Competencies (Technical/Behavioral Competency)Good documentation and Analytical skillsExhibit flexibility and adaptability and have strong interpersonal and communication skillsWould be required to take calls/chats if the need arisesBe Active SME when required Ready to work 24/7 ShiftReady to work 24/7 ShiftITIL certifications preferred....

"Desired Competencies (Technical/Behavioral Competency)Must-Have**(Ideally should not be more than Infrastructure technical support experienceWillingness to work in night shifts and weekendsGood functional knowledge of desktop/hardware/messaging/networksExcellent communication skillsGood-to-Have CompTIA A+, N+, ITIL Foundation certificationSN Responsibility...