Hiring || Service Desk Management- Bangalore
18 hours ago
Service Desk Management
Location: Bangalore
Exp range: 1-3 years
NP: Immediate
Job Description:
As an Application Tech Support Practitioner, you will serve as the primary point of contact between our clients and our world-class systems. Your exceptional communication skills and deep product knowledge will enable you to accurately define client issues, interpret and design resolutions, and maintain a high level of client satisfaction. This role requires a strong understanding of ITIL framework, incident management, and problem resolution, as well as proficiency in Service Desk Management and Service Desk Voice Support.
Responsibilities
- Perform independently as a Subject Matter Expert (SME)
- Participate actively in team discussions and contribute to problem-solving
- Provide timely and effective voice support to clients
- Maintain high client satisfaction through excellent communication
- Troubleshoot and resolve technical issues efficiently
- Document all support interactions and solutions accurately
- Collaborate with cross-functional teams to enhance system performance
Requirements
- Must-Have Skills:
Proficiency in Service Desk Management and Service Desk Voice Support
Strong understanding of the ITIL framework
Experience in incident management and problem resolution
Knowledge of remote desktop tools and ticketing systems
Familiarity with Windows and Mac operating systems
- Additional Requirements:
Minimum 1 year of experience in Service Desk Management
15 years of full-time education
Based at our Bengaluru office
-
Hiring Service Desk Management- Bangalore
7 days ago
Bengaluru, Karnataka, India 2coms Full time ₹ 6,00,000 - ₹ 12,00,000 per yearSUMMARY Service Desk ManagementLocation: BangaloreExp range: 1-3 yearsNP: ImmediateJob Description:As an Application Tech Support Practitioner, you will serve as the primary point of contact between our clients and our world-class systems. Your exceptional communication skills and deep product knowledge will enable you to accurately define client issues,...
-
Service Desk Engineer
1 week ago
Bengaluru, Karnataka, India Manning Consulting Full time ₹ 4,00,000 - ₹ 7,00,000 per yearJob Opening For Service DeskQualification- Graduation requiredProfile- Service Desk, Incident Management, SLA, Ticketing tools.Experience minimum 1+Service DeskPackage upto 7LPALocation- BangaloreWork Mode- Work from Office5 days working & US shiftFor more information contact PriyankaContact no mail id-
-
Front Desk Receptionist
3 days ago
Bengaluru, Karnataka, India The Bangalore Real Estate Co. Full time ₹ 2,00,000 - ₹ 4,00,000 per yearCompany DescriptionThe Bangalore Real Estate Co. is a specialized boutique real estate services firm known for its simple space solutions since 1977. Founded by Mr. Ifthikar Saleem, the company is recognized for its ethical and efficient business practices. As one of the top 25 real estate agencies in India, we are known for our quality memberships such as...
-
Service Desk
2 weeks ago
Bengaluru, Karnataka, India Anya Consultancy Services Full time ₹ 2,40,000 - ₹ 6,00,000 per yearPosition: L1 Service Desk / Technical Support (Freshers)Location: Bangalore / Coimbatore (Work-from-Home option available)About the Role:We are looking for enthusiastic fresh graduates to join our L1 Service Desk / Technical Support team. This role offers exposure to technical support operations with opportunities to grow into L2/L3 roles and eventually...
-
Service Desk Coordinator
3 days ago
Bengaluru, Karnataka, India Power Bridge Systems Full time ₹ 6,00,000 - ₹ 8,00,000 per yearAbout UsPower Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs.With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India.Our Passionate teams...
-
Operations Manager – IT Service Desk
16 hours ago
Bengaluru, Karnataka, India Betsol Full time ₹ 20,00,000 - ₹ 25,00,000 per yearOperations Manager – IT Service Desk & NOC Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents and is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the...
-
Service Desk Agent
2 weeks ago
Bengaluru, Karnataka, India Mphasis Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Opening: Service Desk AgentLocation:Bangalore | Experience:0–2 YearsCompany:Mphasis"We are seeking candidates who can join immediately. Applicants must hold a graduate degree in any discipline."Kindly share your resumes via email only. Job SummaryAre you a strong communicator with a knack for IT support? Mphasis is hiring aService Desk Agentto be the...
-
IT Service Desk Manager
3 days ago
Bengaluru, Karnataka, India Smarsh Full time ₹ 20,00,000 - ₹ 25,00,000 per yearWho are we?Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. ...
-
IT Service Desk Manager
16 hours ago
Bengaluru, Karnataka, India Smarsh Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWho are we?Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines....
-
Operations Manager – IT Service Desk
7 days ago
Bengaluru, Karnataka, India Betsol Full time ₹ 15,00,000 - ₹ 25,00,000 per yearCompany DescriptionBETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents and is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average.BETSOL's open source backup and...