Service Desk Technician

Job Description:Mandatory Requirement:Shift Timing: Monday to Friday, 1:00 PM CST to 10:00 PM CST (equivalent to 12:30 AM to 9:30 AM IST).Key Responsibilities:Troubleshoot and resolve moderately complex technical issues across all technical areas and highly complex issues in at least one specialized area.Apply policies and procedures with minimal...

The Service Desk Lead for the Carne Project will be responsible for overseeing the daily operations of the service desk, ensuring that IT support services are delivered efficiently and effectively. This role involves managing a team of service desk analysts, providing technical guidance, and ensuring adherence to service level agreements (SLAs). The ideal...

"Desired Competencies (Technical/Behavioral Competency)Good documentation and Analytical skillsExhibit flexibility and adaptability and have strong interpersonal and communication skillsWould be required to take calls/chats if the need arisesBe Active SME when required Ready to work 24/7 ShiftReady to work 24/7 ShiftITIL certifications preferred....

Role:Be the contact person for customers and service techniciansAdminister and schedule service technicians in the field, taking into accountproduct and customer knowledge as well as temporal and spatial availabilityEnsure customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiencyHandle...

Job Role: Service Desk ManagementLocation: BangaloreExperience:-Freshers With Excellent CommunicationFace to Face Interview Bangalore Dec 13thJob Description:Roles & Responsibilities:Provide Level 1 (L1) Technical Support through the IT Service Desk.Assist users in troubleshooting and resolving technical issues efficiently and effectively.Log and document...

Company Description Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has...

Expected to build knowledge and support the team. Participate in Problem Solving discussions. Resolve client issues by providing timely and accurate solutions. Communicate effectively with clients to understand their needs and address their concerns. Collaborate with internal teams to ensure the smooth functioning of systems. Maintain a deep...

Role : Service Desk Agent Experience : 3 to 8 Years Location : Chennai ,Bangalore Interview mode : Weekend Walkin DriveMust-Have** :Should be customer centric and understand the Service Desk (SD) support function. Candidate should be proficient in written and verbal English to provide the required IT services.Candidate must be ready to provide the support...

"Desired Competencies (Technical/Behavioral Competency)Must-Have**(Ideally should not be more than Infrastructure technical support experienceWillingness to work in night shifts and weekendsGood functional knowledge of desktop/hardware/messaging/networksExcellent communication skillsGood-to-Have CompTIA A+, N+, ITIL Foundation certificationSN Responsibility...

Role : Global Service Desk AnalystExperience : International IT Service Desk/Technical SupportLocation : BangaloreSalary : Up to 6 LPAEducation : GraduationSkills: Troubleshooting and aiding users with various IT problems through phone and emailWilling to work in different time zones.Experience from working within a global environmentFluent English with...