Customer Care Executive( Hindi)

1 week ago

Madurai, Tamil Nadu, India Wedjat Health Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Role & responsibilities

Job description

Customer Support Associate - Job Description

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator whos able to earn our clients' trust.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities

  • Respond to customer queries in a timely and accurate way, via phone, email or chat
  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
  • Update our internal databases with information about technical issues and useful discussions with customers
  • Monitor customer complaints on social media and reach out to provide assistance
  • Follow up with customers to ensure their technical issues are resolved
  • Gather customer feedback and share with our Product, Sales and Marketing teams
  • Assist in training junior Customer Support Representatives

Requirements and skills

  • Experience as a Customer Support Specialist or similar CS role
  • Familiarity with our industry is a plus
  • Excellent communication and problem-solving skills
  • Multi-tasking abilities
  • Patience when handling tough cases

Ability to commute/relocate:

  • Madurai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer service (Preferred)
  • total work (Preferred)
  • Hindi is mandatory

Preferred candidate profile

  • Customer Care Executive

    1 week ago

    Madurai, Tamil Nadu, India Wedjat Health Solutions Private Limited, Madurai Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Job Summary:As a Customer Care Executive, you will play a crucial role in providing exceptional service to our customers. You will be the primary point of contact for resolving customer inquiries, addressing issues, and ensuring a positive customer experience. Your goal is to support and enhance the overall satisfaction of our customers through effective...

  • Customer Care Executive

    7 days ago

    Madurai, Tamil Nadu, India Sansintelli Business Solution Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role Overview: We are looking for a dedicated and customer-focused Customer Care Executive to manage customer interactions, resolve queries, and ensure a smooth service experience. The ideal candidate will be empathetic, proactive, and able to handle customer communications effectively.Key Responsibilities:Handle inbound and outbound calls, What Sapp...

  • Front Office Executive

    1 week ago

    Madurai, Tamil Nadu, India AVN AROGYA HEALTH CARE LIMITED Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Company DescriptionAVN AROGYA HEALTH CARE LIMITED is a hospital and health care company located in Madurai, Tamil Nadu, India. The company is based out of Door No. 175, Vilacheri Main Road, Muniyandipuram. AVN AROGYA HEALTH CARE LIMITED is dedicated to providing top-notch health care services to its community.Role DescriptionThis is a full-time, on-site role...

  • Customer Support Executive

    1 week ago

    Madurai, Tamil Nadu, India SURUL CHETTINAD AYURVEDIC Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionSURUL Chettinad Ayurvedic Personal Care & Wellness brings the timeless wisdom of Ayurveda to modern lifestyles with authenticity, purity, and trust. Rooted in Chettinad heritage, our formulations are handcrafted using 100% raw herbs and guided by age-old Ayurvedic texts. We believe in true wellness, which is why our products are free from...

  • customer care executive

    1 week ago

    Madurai, Tamil Nadu, India YATHIRAI TOURISM PVT LTD Full time ₹ 72,000 - ₹ 1,44,000 per year

    FEMALE / ANY DEGREE / MINIMUM 1 YEAR EXPSALARY NEGOTIABLE DEPENDS ON THE EXPERIENCERESIDENCE WITHIN 5 KMSJob Type: Full-timePay: From ₹12,000.00 per monthBenefits:Cell phone reimbursementEducation:Bachelor's (Required)Experience:total work: 1 year (Required)Customer service: 1 year (Required)

  • OPening for part time/ Full Time Sales and Delivery Executive

    2 weeks ago

    Madurai, Tamil Nadu, India Care Factory Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Sales· Ensure smooth functioning of sales at shop with adequate products availability.· Ensure the cleanliness of all the products and environment and follow the proper safety precautions.· Raise product request to concern project head and maintain adequate inventory to sale products at outlet as per the standard.· Ensure better display of all products...

  • Sr. Customer Development Executive

    2 weeks ago

    Madurai, Tamil Nadu, India Colgate-Palmolive Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    No Relocation Assistance OfferedJob Number # Madurai, Tamil Nadu, India Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a...

  • Customer Support Executive

    7 days ago

    Madurai, Tamil Nadu, India Wedjat Health solutions Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionWedjat Health Solutions Pvt Ltd. operates the e-commerce site , offering a wide range of healthcare products at competitive prices with no compromise on quality. Services include Health Vault for storing health data securely, medical diagnostics platform for lab tests and appointments, and access to top doctors for appointments and second...

  • Customer Support Executive

    2 weeks ago

    Madurai, Tamil Nadu, India KoinBX Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    About KoinBX:KoinBX is a centralized cryptocurrency exchange founded in India, operating successfully for over six years. We've grown steadily with a clear vision: to make crypto trading secure, simple, and accessible to users around the world.Our platform supports a wide range of digital assets and is known for its strong security framework, intuitive user...

  • Receiptionist

    1 day ago

    Madurai, Tamil Nadu, India AVN AROGYA HEALTH CARE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionAVN AROGYA HEALTH CARE LIMITED is a hospital and health care company located in Madurai, Tamil Nadu, India. The company's primary focus is to provide high-quality health care services to the local community. Our facilities are based at Door No.175 Vilacheri Main Road Muniyandipuram, where we are committed to the wellness and health of our...