Customer Support Executive

2 days ago

Madurai, Tamil Nadu, India SURUL CHETTINAD AYURVEDIC Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Company Description

SURUL Chettinad Ayurvedic Personal Care & Wellness brings the timeless wisdom of Ayurveda to modern lifestyles with authenticity, purity, and trust. Rooted in Chettinad heritage, our formulations are handcrafted using 100% raw herbs and guided by age-old Ayurvedic texts. We believe in true wellness, which is why our products are free from preservatives, artificial colors, and chemicals. From baby care to skin, hair, and lifestyle solutions, we focus on holistic wellness and sustainable living. Based in Madurai, Tamil Nadu, we aim to ensure healthier futures for generations to come.

Role Description

This is a full-time, on-site role located in Madurai for a Customer Support Executive. The Customer Support Executive will be responsible for managing customer inquiries, providing online and technical support, ensuring customer satisfaction, and maintaining high standards of customer service. Daily tasks include answering customer calls, responding to emails, troubleshooting issues, and assisting customers with their needs.

Qualifications

  • Experience in Customer Support and Customer Service
  • Skills in managing Customer Satisfaction and Online Support
  • Ability to provide Technical Support
  • Strong communication and interpersonal skills
  • Ability to work well under pressure and handle multiple tasks
  • Proficiency with customer support software and tools
  • Prior experience in the wellness or personal care industry is a plus
  • Bachelor's degree in any related field

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