Manager - Quality

6 days ago

Chennai, Tamil Nadu, India Alldigi Tech Full time

Location: Masters Degree (Engineering / Quality / Management preferred)

The QA / QC Leader - Manager Quality will be responsible for establishing, implementing, and maintaining a robust Quality Management System (QMS) that ensures compliance with global standards, regulatory requirements, and organizational objectives. The role demands a strong leader with a proven track record in managing quality systems, audits, and driving continuous improvement initiatives across functions.

  • Design, implement, and maintain comprehensive Quality Management Systems (QMS) aligned with ISO and SOC standards.
  • Ensure compliance with SOC 1 and SOC 2 requirements, including documentation, internal audits, and readiness for external audits.
  • Manage and lead SOC audits (minimum 34 years of hands-on experience required).
  • Conduct root cause analyses for non-conformities; implement corrective and preventive actions (CAPA) and monitor effectiveness.
  • Collaborate with cross-functional teams (Operations, Product, IT, Finance, HR) to embed quality principles into all processes and projects.
  • Develop and track quality KPIs, prepare dashboards, and generate reports for senior management.
  • Oversee internal and external quality audits; ensure continuous improvement of systems and standards.
  • Maintain up-to-date documentation of quality processes, procedures, and compliance records.
  • Promote a culture of quality excellence, accountability, and transparency across the organization.
  • Masters degree in Engineering, Management, or related discipline.
  • 3+ years of progressive experience in Quality Management, with leadership exposure.
  • Must hold any two of the following certifications:
  • Certified Manager of Quality / Organizational Excellence (ASQ)
  • Six Sigma Certification (IASSC or ASQ)
  • ISO 9001 Lead Auditor Certification
  • Project Management Professional (PMI)
  • Certified Quality Auditor (ASQ)
  • Strong knowledge of Quality Standards (ISO 9001, SOC 1, SOC 2)
  • Expertise in process audits, documentation, and compliance
  • Excellent analytical, problem-solving, and decision-making skills
  • Strong leadership, communication, and stakeholder management abilities
  • Proven capability to drive continuous improvement initiatives
  • Full-Time
  • Chennai (On-site)

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