
Key Accounts Manager- Ecommerce
1 day ago
Urgent Hiring: Key Account Manager (Gurgaon)
Job Title: Key Account Manager
Location: Gurgaon
Department: Sales (E-commerce)
Reports To: Director Ecommerce
Job Summary:
We are looking for an experienced and driven Key Account Manager to manage and grow our online business with leading e-commerce platforms and marketplaces. The role involves handling key partner relationships, driving sales, executing growth strategies, and ensuring brand visibility across digital channels.
Key Responsibilities:
- Manage and grow business with major e-commerce marketplaces (Amazon, Flipkart, Myntra, etc.) and D2C platforms.
- Build and maintain strong relationships with category managers, vendor managers, and other stakeholders on partner platforms.
- Develop and execute joint business plans (JBP) to achieve revenue, market share, and profitability targets.
- Plan, monitor, and optimize sales performance across channels, ensuring achievement of monthly/quarterly targets.
- Analyze category trends, consumer behavior, and competitive landscape to identify growth opportunities.
- Manage listings, pricing, promotions, advertising campaigns, and inventory on partner platforms.
- Coordinate with internal teams (marketing, supply chain, product) for seamless operations and order fulfillment.
- Track KPIs such as sales performance, ROI, visibility, conversion rates, and campaign effectiveness.
- Monitor compliance with platform policies and resolve operational or account-related issues.
- Prepare business performance reports and share insights with management for decision-making.
Key Skills & Competencies:
- Strong understanding of e-commerce platforms, digital retail, and online consumer behavior.
- Excellent relationship management and negotiation skills.
- Analytical mindset with proficiency in MS Excel, Google Analytics, and ecommerce dashboards.
- Ability to plan and execute promotional campaigns effectively.
- Strong problem-solving, multitasking, and project management skills.
- Excellent verbal and written communication.
Qualifications & Experience:
- Bachelors/Masters degree in Business Administration, Marketing, Sales, or related field.
- 48 years of experience in ecommerce account management, online sales, or key account management.
- Proven track record of managing accounts on platforms like Amazon, Flipkart, BigBasket, etc.
- Experience in FMCG, retail, consumer electronics, fashion, or relevant industry preferred.
Interested candidates, please share their CVs
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