Key Accounts Manager- Ecommerce

16 hours ago

Gurgaon, Haryana, India Vrb Consumer Products Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Urgent Hiring: Key Account Manager (Gurgaon)

Job Title: Key Account Manager

Location: Gurgaon

Department: Sales (E-commerce)

Reports To: Director Ecommerce

Job Summary:

We are looking for an experienced and driven Key Account Manager to manage and grow our online business with leading e-commerce platforms and marketplaces. The role involves handling key partner relationships, driving sales, executing growth strategies, and ensuring brand visibility across digital channels.

Key Responsibilities:

  • Manage and grow business with major e-commerce marketplaces (Amazon, Flipkart, Myntra, etc.) and D2C platforms.
  • Build and maintain strong relationships with category managers, vendor managers, and other stakeholders on partner platforms.
  • Develop and execute joint business plans (JBP) to achieve revenue, market share, and profitability targets.
  • Plan, monitor, and optimize sales performance across channels, ensuring achievement of monthly/quarterly targets.
  • Analyze category trends, consumer behavior, and competitive landscape to identify growth opportunities.
  • Manage listings, pricing, promotions, advertising campaigns, and inventory on partner platforms.
  • Coordinate with internal teams (marketing, supply chain, product) for seamless operations and order fulfillment.
  • Track KPIs such as sales performance, ROI, visibility, conversion rates, and campaign effectiveness.
  • Monitor compliance with platform policies and resolve operational or account-related issues.
  • Prepare business performance reports and share insights with management for decision-making.

Key Skills & Competencies:

  • Strong understanding of e-commerce platforms, digital retail, and online consumer behavior.
  • Excellent relationship management and negotiation skills.
  • Analytical mindset with proficiency in MS Excel, Google Analytics, and ecommerce dashboards.
  • Ability to plan and execute promotional campaigns effectively.
  • Strong problem-solving, multitasking, and project management skills.
  • Excellent verbal and written communication.

Qualifications & Experience:

  • Bachelors/Masters degree in Business Administration, Marketing, Sales, or related field.
  • 48 years of experience in ecommerce account management, online sales, or key account management.
  • Proven track record of managing accounts on platforms like Amazon, Flipkart, BigBasket, etc.
  • Experience in FMCG, retail, consumer electronics, fashion, or relevant industry preferred.

Interested candidates, please share their CVs

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