service executive

1 day ago


Kottayam, Kerala, India Oxygen Digital Shop Full time ₹ 25,00,000 - ₹ 45,00,000 per year

Job Code

JOB000223

Designation

SERVICE EXECUTIVE

Business Vertical

Oxygen

Key Responsibility

  • Diagnose, troubleshoot, and repair mobile phones, laptops, and related electronic devices.
  • Perform chip-level and component-level repairs (where applicable).
  • Replace defective parts such as displays, motherboards, batteries, and connectors.
  • Ensure all repairs are done in compliance with brand and company quality standards.
  • Accurately record job details, parts used, and repair status in the O2 Care system.
  • Maintain proper handling of customer devices to avoid damage or data loss.
  • Assist in software updates, data backup, and formatting activities.
  • Coordinate with the service coordinator for pending jobs, spare parts, and escalations.
  • Ensure timely delivery of repaired devices within the committed TAT (Turnaround Time).
  • Maintain cleanliness and organization in the service area and tools.

Location

NEHRU STADIUM- KOTTAYAM

State

Kerala

Country

INDIA

Educational Qualification

  • Minimum qualification: ITI / Diploma in Electronics / Computer Hardware or equivalent.
  • 1–3 years of experience in mobile or laptop repair preferred.
  • Brand service center experience will be an added advantage.

Age

20-40

Experience
0-3

Salary Range

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