Service Manager
11 hours ago
Job Summary:
We are looking for a skilled and customer-focused Service Manager to oversee our service department operations. The ideal candidate will manage the service team, ensure customer satisfaction, maintain service quality standards, and achieve departmental targets.
Key Responsibilities:
- Supervise and coordinate daily operations of the service department.
- Manage and guide service advisors, technicians, and support staff.
- Ensure timely and quality service delivery for all customer vehicles.
- Handle customer complaints and provide effective solutions.
- Maintain proper documentation of job cards, service records, and warranty claims.
- Monitor workshop productivity and improve efficiency.
- Ensure adherence to TVS service policies and safety standards.
- Coordinate with spare parts and sales departments for smooth operations.
- Prepare and review monthly service performance reports.
- Plan and execute service campaigns, free service camps, and follow-up activities.
Job Type: Full-time
Pay: ₹25, ₹35,000.00 per month
Work Location: In person
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