service advisor
2 days ago
Customer Interaction: Greet customers, assess their service needs, and maintain a positive customer relationship.
- Diagnosis and Consultation: Listen to customer concerns, consult with technicians, and perform initial vehicle inspections to diagnose problems.
- Estimates and Approval: Provide customers with clear cost and labor estimates and obtain their approval for all necessary repairs.
- Repair Order Management: Prepare accurate repair orders with detailed descriptions of customer concerns for the technicians.
- Workflow and Scheduling: Manage service appointments and schedule work based on technician availability, ensuring the efficient use of workshop resources.
- Communication: Keep customers updated on the status of their vehicle and inform them when the service is complete.
- Record Keeping: Maintain thorough service records for each vehicle.
Job Type: Full-time
Pay: ₹15, ₹22,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund
Work Location: In person
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5 days ago
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