Subscription Specialist
7 days ago
Subscription specialist | Operations Division | 2025
Job Overview:
The Subscription Specialist is a strategic role within our Customer Success division, focused on driving subscription-based revenue growth. You will be responsible for reactivating and expanding existing accounts while cultivating relationships with key decision-makers, ensuring they select the most suitable training solutions from NetCom's offerings. This role is pivotal in achieving consistent, long-term subscription sales success.
Responsibilities:
Drive Subscription Growth: Reactivate and expand subscription sales within your assigned account portfolio.
Engage Key Decision Makers: Identify and build relationships with C-suite and other crucial buying personas within targeted accounts.
Manage Sales Pipeline: Maintain a strong, active pipeline of opportunities, accurately forecast sales, and meet or exceed quarterly and annual quota targets.
Reporting & Forecasting: Produce clear, timely, and accurate sales forecasts, ensuring senior management is informed of your pipeline status and opportunities.
Client-Centric Selling: Stay informed about NetCom's offerings and emerging IT training trends to align solutions with evolving client needs.
Collaboration & Teamwork: Work in a Sales POD model, partnering closely with internal stakeholders (e.g., Marketing, Operations, Product) to deliver cohesive solutions that drive customer success.
Requirements:
Bachelor's degree Minimum
Proven experience in Account Management role, preferably in the IT Training Industry.
Experience consistently exceeding quota of $1 Million+, with proven success in accurately forecasting targets, and achieving sales commits.
Strong understanding of IT training technologies and trends.
Excellent communication, negotiation, and interpersonal skills.
Ability to work collaboratively in a Sales POD Model.
Results-oriented with a track record of meeting and exceeding client satisfaction and revenue targets (upselling and cross-selling)
Proficiency in CRM tools and data analysis.
Key Attributes:
Results-driven mindset with a passion for sales.
Strategic thinker who can identify opportunities and execute effectively.
Committed to understanding and addressing client needs to foster lasting relationships.
Collaborative team player who thrives in a fast-paced, data-driven environment.
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