D2C Dispatch Executive – D2C FMCG Brand – Exp: 03+ years + WIPRO Partnered

1 day ago

Mumbai, Maharashtra, India Soulflower Co Ltd Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Location:
Marol Andheri

Report to:
Dispatch Manager

Working days:
Friday to Wednesday (6 full days), Week off on Thursday

Timings:
10 am to 7 pm

Job Summary:

We are seeking a detail-oriented and organized D2C Dispatch Executive to manage the dispatch operations for Soulflower's direct-to-consumer (D2C) orders. The successful candidate will be responsible for handling order fulfilment for both our own website and various marketplaces, ensuring smooth coordination with courier services, and maintaining accurate records. Proficiency in Unicommerce and Excel is essential for this role.

Key Responsibilities:

Order Management:

  • Oversee the end-to-end order processing and dispatching for D2C orders placed through Soulflower's website and other marketplaces.
  • Ensure accurate and timely order fulfilment, packing, and dispatch.
  • Coordinate with the warehouse team to manage inventory levels and product availability.

System Management:

  • Utilize Unicommerce to manage and track orders, inventory, and dispatch processes.
  • Update and maintain accurate records of order statuses, returns, and exchanges.

Shipping Coordination:

  • Liaise with shipping partners to ensure timely and cost-effective deliveries.
  • Coordinate with couriers for pickups, ensuring timely dispatches.
  • Monitor shipping statuses and address any delays or issues promptly.
  • Handle customer queries related to order dispatch and delivery.

Invoice and Shipment Reconciliation:

  • Check and verify courier invoices against shipments.
  • Reconcile shipments with invoices to ensure accuracy and resolve discrepancies.
  • Maintain detailed records of all dispatch-related financial transactions.

Data Management and Reporting:

  • Use Excel to maintain records of daily dispatches, inventory, and order tracking.
  • Generate daily, weekly, and monthly reports on order fulfillment and dispatch efficiency.
  • Analyze data to identify areas for improvement in the dispatch process.

Quality Control:

  • Ensure all orders are packed according to Soulflower's quality standards.
  • Implement quality checks to minimize errors in order processing and dispatch.

Collaboration:

  • Work closely with the Customer Service team to resolve order-related issues.
  • Coordinate with the Marketing and Sales teams to ensure promotional orders and bulk orders are processed efficiently.

Qualifications:

  • Minimum of a high school diploma or equivalent; a degree in logistics, supply chain management, or a related field is preferred.
  • Proven experience in order dispatch or warehouse operations, preferably in a D2C or e-commerce environment.
  • Proficiency in Unicommerce and Excel is mandatory.
  • Strong organizational and time management skills.
  • Excellent communication skills, both written and verbal.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Attention to detail and problem-solving abilities.

Working Conditions:

  • Full-time position based in Marol, Mumbai.
  • Time: 10 am to 7 pm, Wednesday to Monday

What We Offer:

  • Competitive salary and benefits package. 5 LPA
  • Opportunity to be a part of a growing and dynamic team.
  • Employee discounts on Soulflower products.
  • Professional development and growth opportunities.

  • Operations D2C

    7 days ago

    Mumbai, Maharashtra, India Knya Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location – Mumbai (Lower Parel)About the Company:Knya is a fast-growing D2C brand redefining healthcare apparel for modern professionals. We combine functionality, comfort, and aesthetics to serve a community that deserves more from their workwear. Our culture values ownership, experimentation, speed, and customer obsession.Role OverviewWe are looking for...

  • D2C Lead

    15 hours ago

    Mumbai, Maharashtra, India blinkdigital Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Location: Mumbai (Hybrid)Experience: 7–8 YearsReports to: VP – Media (Blink Digital)About Blink DigitalAt Blink Digital, we bridge the gap between creativity and performance. We've helped some of India's most ambitious brands scale through creative-first performance marketing — rooted in data, powered by insight, and optimized through...

  • D2C Manager

    5 days ago

    Mumbai, Maharashtra, India LuxaDerme Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    1. Performance Marketing & CampaignsPlan, execute, and optimize paid ad campaigns across Google Ads, Meta (Facebook/Instagram), YouTube, and other digital platforms.Manage marketplace ad spends (Amazon, Flipkart, Nykaa) in collaboration with the marketplaces team.Continuously monitor KPIs like CAC, ROAS, CTR, and conversions to maximize ROI.2. Digital...

  • Head – International D2C Business

    6 days ago

    Mumbai, Maharashtra, India Reasoned. Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company: goGlocalPosition: Head – International D2C BusinessLocation: Andheri (E), MumbaiType: Full-time, OnsiteExperience: 5+ years in scaling international D2C businessesAbout goGlocal is India's first all-in-one platform enabling seamless e-commerce exports. We empower Indian D2C brands and manufacturers to scale globally through integrated solutions...

  • Dispatch Executive

    1 week ago

    Mumbai, Maharashtra, India Tyro Ventures Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Manage end-to-end dispatch operations for D2C orders across websites and marketplaces, ensuring timely order fulfillment, coordination with couriers, and accurate record-keeping.Key Responsibilities:Oversee order processing, packing, and dispatch for D2C orders.Coordinate with warehouse and courier partners for smooth deliveries.Maintain accurate records of...

  • manager - D2C Brand website

    3 days ago

    Mumbai, Maharashtra, India Planet Retail Holdings Pvt. Ltd. Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionPlanet Retail Holdings Pvt. Ltd. is a dynamic retail company headquartered in Mumbai, India. Based out of Andheri (East), the company operates from the Ackruti Star building, offering innovative retail solutions. With a strategic location and strong market presence, Planet Retail caters to diverse consumer needs while fostering a culture...

  • D2C Website and Amazon specialist Manager

    2 weeks ago

    Mumbai, Maharashtra, India phab Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company Descriptionphab was founded with the mission to make healthy snacking both delicious and accessible. Driven by a team of nutritionists, scientists, and food enthusiasts, phab creates snacks that focus on protein, lack trans fats, GMOs, and harmful sugars. Our product range includes milkshakes, protein bars, energy bars, granola bars, superfood bombs,...

  • Head Sales

    2 weeks ago

    Mumbai, Maharashtra, India Drchokseyfinserv Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Summary years in sales and marketing across financial services, wealth management, or fintech with exposure to multi-channel distribution models.Job Description:Channel Sales Expansion (B2B2C + D2C)Drive revenue through partner-led (B2B2C) and direct customer (D2C) models across PMS, AIF, MF & Advisory products.Manage a network of 50+ channel partners...

  • Media and Performance Marketing Manager– D2C

    2 weeks ago

    Mumbai, Maharashtra, India Meru Life Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Location: MumbaiRole OverviewWe're seeking an analytical, results-driven Media Planning & Performance Marketing professional with strong experience in digital-first D2C brands, ideally in the nutraceutical, health, or wellness space.The ideal candidate will be responsible for developing, executing, and optimizing media strategies across digital platforms to...

  • D2C Executive

    15 hours ago

    Navi Mumbai, Maharashtra, India SuperStuff Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    This is for one of Indias leading mens health and wellness brands, funded by some of the leading early stage consumer & healthcare investors in the country.Our goal is to change the sexual health and wellness landscape in India by creating a leading consumer healthcare company and we are looking for key team members to be part of this...