Dispatch Executive
6 days ago
Manage end-to-end dispatch operations for D2C orders across websites and marketplaces, ensuring timely order fulfillment, coordination with couriers, and accurate record-keeping.
Key Responsibilities:
- Oversee order processing, packing, and dispatch for D2C orders.
- Coordinate with warehouse and courier partners for smooth deliveries.
- Maintain accurate records of orders, shipments, and inventory using Unicommerce and Excel.
- Reconcile invoices with shipments and resolve discrepancies.
- Handle customer queries related to dispatch and delivery.
- Ensure quality checks on packed orders and timely reporting of dispatch metrics.
Qualifications & Skills:
- High school diploma or above; degree in logistics/supply chain preferred.
- Experience in D2C or e-commerce order dispatch/warehouse operations.
- Proficiency in Unicommerce and Excel.
- Strong organizational, time-management, and communication skills.
- Detail-oriented with problem-solving ability.
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