Sales Support Manager

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

Your role and responsibilities

In this role, you will have the opportunity to adapt and implement sales support strategy for a designated area in accordance with the global support strategy. Each day, you will ensure technical and commercial support for internal and external customers. You will also showcase your expertise by overseeing estimations, bids, and proposals ensuring alignment with ABB standards and targets and leading, developing, and coaching the Sales Support team.

In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact.

The work model for the role is: #LI-onsite

This role is contributing to the Electrification business in Smart Power division at Bangalore / Mumbai / Nashik, India.

You will be mainly accountable for:

• Defining key targets and ensuring their achievement by overseeing progress and defining improvement actions for customer support and satisfaction.

• Ensuring the most competitive offers considering the market situation and customer conditions; and identifying the most effective approach (e.g., direct sales, consortium, or channel) for better serving the customer.

• Overseeing the validation of terms and conditions (commercial, technical, legal, and pricing) in each offer; and supporting bid/no bid analyses and decisions.

• Participating in project risk review processes; and ensuring the required technical support and clarifications are provided to the Sales organizations during technical meetings, product presentations, and negotiations with customers.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the role

• You enjoy working with sales support function and the LV Switchgear market

• You have 8 to 12 years of experience in Estimation / Tendering of LV Switchgear / Panels

• You have hands on experience in managing the enquiries to meet the yearly budget with respect to order intake and margin, coordinating with engineering and project management and sales team

• Possess an enhanced knowledge of LV Switchgears (MCCB, ACB, PCC and MCC)

• Degree in Electrical engineering (should be full-time)

• You are at ease communicating in English

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division's portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world's largest data center companies with advanced energy-efficient UPS solutions. The Division's ABB Ability Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.

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