Relationship Manager

3 days ago

Pune, Maharashtra, India Lucerne Waters Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Roles and Responsibilities:

  • Develop & execute customer relationship management campaigns to increase customer loyalty
  • Prepare a set of universal customer relationship procedures & apply them at every level of the company
  • Build & Improve relationship with customer, key supplier & partners.
  • Attend to client complaints & facilitate concern resolution promptly
  • Analyze customer behavior and measure their impact on business outcomes to update strategies
  • Maintain smooth communication with customers and promptly reply to their queries
  • Work with Internal department to ensure the company meets client's expectations.
  • Respond and resolve customer complaints quickly and efficiently
  • Manage client accounts and act as the key point of contact from the company.
  • Divide customers into different classes based on common characteristics like demographics or behaviors and personalize the approach effectively
  • Run effective promotional activities to optimize sales growth and customer retention
  • Use existing customer data to gain new leads and potential customers
  • Understand previous customer attitudes to better engage current customers
  • Identify new and more cost-efficient communication channels with customers
  • Identify the most efficient customer interaction approaches & prioritize them accordingly
  • Keep customers updated about the latest collections & special offers in order to increase sales
  • Adopt new trends & strategies to expand the customer base such as upselling and cross selling
  • Responsibility of Manpower management in plants in scope including recruitments, back-ups, training,
  • leave management etc
  • Coordinate different departments in terms of their customer interactions and establish a way to increase the level and effectiveness of their cooperation
  • Notify admins and upper management about all the execution plans & required changes
  • Execution of new projects including FATs, dispatches, installations and go live for plants in scope.
  • Monthly water reports for each plant in scope and records maintenance
  • Fortnightly minutes of meetings with hotel stake holders with improvements in areas of concern

  • Sales Manager

    13 hours ago

    Pune, Maharashtra, India The Sales Manager Full time ₹ 1,20,000 - ₹ 6,00,000 per year

    The Sales Manager is a pivotal role requiring a combination of strategic thinking, leadership skills, and a deep understanding of the global market dynamics and the capabilities of the company. You will work closely with the cross-functional teams, including marketing, product development, and operations, to ensure a cohesive approach to sales and overall...

  • Relationship Manager, Sr. Relationship Manager

    2 weeks ago

    Pune, Maharashtra, India CHOWGULE INDUSTRIES PRIVATE LIMITED Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionWe suggest you enter details hereRole DescriptionThis is a full-time on-site role for a Relationship Manager, Sr. Relationship Manager at CHOWGULE INDUSTRIES PRIVATE LIMITED located in Pune. The Relationship Manager will be responsible for maintaining and developing relationships with clients, managing client accounts, understanding client...

  • Relationship Manager

    1 week ago

    Pune, Maharashtra, India Kotak Mahindra Bank Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Sky Phygital - Relationship Manager-Sky Channel-PhygitalAs a Relationship Officer – Customer Engagement, you will be responsible for acquiring and managing high-net-worth individuals (HNIs) within the bank's Priority Banking segment. This role focuses on deepening customer relationships, enhancing engagement, and driving cross-sell opportunities across the...

  • Relationship Manager

    1 week ago

    Pune, Maharashtra, India Huntsmen and Barons Full time ₹ 2,28,000 - ₹ 10,99,505 per year

    Job descriptionJob Title: Relationship Manager-Business BankingFunction/ Department: Business BankingJob Purpose:The role entails providing financial solutions to meet the working requirements of business banking customers and ensuring best-in-class relationship management and customer experience to become their banking partner of choice. The role bearer is...

  • Relationship Manager

    1 week ago

    Pune, Maharashtra, India SMC Global Securities Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Name :- *SMC Global Securities Limited*Location – Pune ( JM Road )Job Role:- *Relationship Manager - Dealer*Job Responsibilities:-Business/ Operational/ Functional/ Financial Perspective:Ø Execute the orders on behalf of clients by doing pre trade post trade confirmation.Ø Develop and maintain a long-term relationship with customers to...

  • Relationship Manager

    19 hours ago

    Pune, Maharashtra, India Bandhan Agritech Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionBandhan Agritech Pvt. Ltd. is dedicated to transforming agriculture through innovative and sustainable practices. Our mission focuses on connecting Indian farmers with international markets to ensure fair pricing while promoting eco-friendly agricultural inputs. We specialize in supporting India's banana export industry by offering...

  • Relationship Manager

    2 days ago

    Pune, Maharashtra, India Royal 18 Global Tech Craft Pvt. Ltd. Full time ₹ 1,40,000 - ₹ 3,00,000 per year

    About Us:Royal 18 Global Tech Craft Pvt. Ltd. is a fast-growing technology company specializing in innovative solutions . Our flagship product launched recently which is a comprehensive Restaurant Management System (RMS) it is designed to streamline restaurant operations, enhance efficiency, and drive business growth.Role Overview:We are looking for an...

  • Relationship Manager

    7 days ago

    Pune, Maharashtra, India The Art Of Living HR Full time ₹ 3,98,261 - ₹ 7,98,522 per year

    We are seeking a proactive and client-focused Relationship Manager to manage and enhance customer relationships in our real estate business. The ideal candidate will act as a key point of contact for clients, ensuring a seamless experience from initial inquiry through to post-sales service and customer retention.Key Responsibilities: Client Relationship...

  • Relationship Manager

    2 weeks ago

    Pune, Maharashtra, India Kotak Mahindra Bank Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Relationship Manager-CONSTRUCTION EQUIPMENT (CE)-Marketing Branches Operations · Sourcing new to bank (NTB) clients · Relationship management for Mid and large corporates / Infrastructure companies · Experience in handling clients with more than 25 cr Turnover, and avg ticket size of lending of >Rs.10crs. · Candidate should have dealt with following...

  • Relationship Manager

    6 days ago

    Pune, Maharashtra, India NexPrime Realty Pvt Ltd Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionNexPrime Realty Pvt Ltd is a Pune-based real estate organization specializing in connecting clients with premium properties and smart investment opportunities. We provide expert guidance to help clients make informed decisions whether they are buying, selling, or investing in high-value properties. Our mission is to offer exceptional...