Delivery Consultant – Pre-Owned Cars

1 week ago

Bengaluru, Karnataka, India Cropboy solutions Full time ₹ 2,40,000 per year

Key Responsibilities:

  • Coordinate and manage the end-to-end vehicle delivery process for pre-owned cars.
  • Ensure all vehicle documentation (RC transfer, insurance, warranty, service records, etc.) is complete and accurate before handover.
  • Conduct final vehicle inspection (cleanliness, detailing, accessories, and functionality check) before delivery.
  • Provide a comprehensive vehicle handover experience — explaining car features, warranty, and after-sales services to customers.
  • Work closely with the sales and operations teams to ensure timely and efficient delivery schedules.
  • Handle customer queries or concerns during delivery and ensure high levels of customer satisfaction.
  • Maintain and update delivery records and customer feedback reports in the CRM system.
  • Assist in vehicle registration, insurance coordination, and other logistical tasks as required.

Key Requirements:

  • Education: Graduate (Any stream). Diploma in Automotive/Marketing is a plus.
  • Experience: Minimum 1 year in the pre-owned car industry (delivery, sales, or customer experience roles preferred).
  • Strong understanding of vehicle documentation and RTO processes.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced, customer-centric environment.
  • Basic computer skills (MS Office, CRM tools).
  • A valid four-wheeler driving license is mandatory.

Job Type: Full-time

Pay: ₹18, ₹20,000.00 per month

Work Location: In person

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