Used Car Sales Manager

2 days ago

Bengaluru, Karnataka, India TIGI HR Full time ₹ 15,00,000 - ₹ 25,00,000 per year

We are seeking an experienced and commercially focused Pre-Owned Sales Manager to lead our Approved Pre-Owned Sales operation. This is a pivotal role where you'll manage the team, stock, and processes to deliver exceptional customer experiences in line with the Company Purchase Experience Framework and Customer First Principles. Key Responsibilities


• Lead, coach, and develop the Pre-Owned Sales team to deliver sales volumes, profitability, and outstanding customer satisfaction.


• Monitor team performance against KPIs, ensuring compliance with Company Approved Standards and Retailer policies.


• Manage the sourcing, pricing, preparation, and disposal of Approved vehicles to optimise return on investment.


• Oversee appraisals, valuations, and reconditioning processes to maintain premium standards for every vehicle.


• Drive prospecting and lead management activity to attract new customers and retain existing ones.


• Collaborate with the Head of Business on short- and medium-term business plans, aligning with Company initiatives.


• Maintain competitive market insight on pre-owned operations within the premium automotive sector.


• Ensure vehicle presentation, advertising, and content on the Company Approved Vehicle Locator meet brand standards. What We're Looking For


• Proven experience in Used/Pre-Owned Car Sales Management, ideally within a premium or luxury automotive brand.


• Strong leadership and coaching skills, with the ability to inspire and develop high-performing teams.


• Solid commercial acumen with expertise in stock management, valuations, and ROI optimisation.
• Knowledge of Company standards, compliance processes, and customer experience principles (preferred).


• Excellent communication, problem-solving, and customer-handling skills.


• A results-driven, adaptable leader who thrives in a fast-paced and evolving retail environment.

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