Chat Support Executive

Roles and ResponsibilitiesProvide chat support to customers through various channels (e.g., WhatsApp, Facebook Messenger).Handle customer complaints and resolve issues in a timely and professional manner.Work on rotational shifts, including evenings and nights as per business requirements.Utilize non-voice communication skills to effectively communicate with...

1.Patient Interaction: Engage with patients through chat to answer inquiries, resolve issues, and provide service information.2.Problem-Solving: Address and resolve patient concerns efficiently, ensuring high patient satisfaction.3.Maintain Records: Log and document chat conversations, resolutions, and patient feedback in a CRM system.4.Adherence to...

1.Patient Interaction: Engage with patients through chat to answer inquiries, resolve issues, and provide service information.2.Problem-Solving: Address and resolve patient concerns efficiently, ensuring high patient satisfaction.3.Maintain Records: Log and document chat conversations, resolutions, and patient feedback in a CRM system.4.Adherence to...

Customer Service Executive:Handle inbound calls, chats & emailsManage tickets & resolve within TATHandle escalations with empathyEnsure CSAT & process adherenceCoordinate with internal teamsFlexi workingWork from homeHouse rent allowanceEmployee state insuranceAnnual bonusPerformance bonusLeave encashmentProvident fundMaternity leaves

Responsibilities:* Manage customer queries via email & chat* Resolve issues promptly with empathy & expertise* Collaborate with teams on product improvements* Maintain high NPS through effective communicationWork from home

Key ResponsibilitiesHandle customer queries via calls and chat process.Explain company services and resolve customer concerns.Maintain accurate records of customer interactions.Build strong customer relationships and ensure satisfaction.Skills RequiredGood communication skillsBasic computer knowledge & typing speed.Positive attitude, team player &...

Looking for a skilled Support Executive to join our team at Rite Infotech Pvt. Ltd., responsible for providing top-notch support for .Net applications. The ideal candidate will have a strong background in IT Services & Consulting and be able to work effectively in a fast-paced environment.Roles and ResponsibilityProvide technical support and troubleshooting...

We are looking for a confident and dynamic E-commerce Executive to manage and optimize our online product listings, customer interactions, and backend operations.Key ResponsibilitiesManage product listings, descriptions, pricing, and promotions on e-commerce platforms (IndiaMart, Trade India, Udaan, Amazon, Flipkart, Shopify, etc.)Respond promptly to...

We are seeking a highly motivated individual for a hybrid role combining Customer Support and Inside Sales/Business Development to join our team in Faridabad. The ideal candidate will be a customer advocate who can also proactively drive business growth and engage directly with clients.This is a full-time position based in our Faridabad office.Key...

Job description:We are seeking a highly motivated individual for a hybrid role combining Customer Support and Inside Sales/Business Development to join our team in Faridabad. The ideal candidate will be a customer advocate who can also proactively drive business growth and engage directly with clients.This is a full-time position based in our Faridabad...