
Software Support Executive
4 days ago
Software Support Executive at Forensics Guru
Roles & Responsibilities:
- Deliver outstanding customer service by efficiently responding to and resolving client issues and requests.
- Handle escalated client calls and issues with a professional, timely, and proactive approach.
- Collaborate with internal teams to provide specialized support for key clients.
- Ensure regular follow-ups (internally and externally) for all pending client queries and keep clients updated on resolution status.
- Investigate client queries thoroughly and escalate complex issues to the team leader when required.
- Accurately capture and communicate client business requirements to Operations, Product, and Development teams.
Required Skills & Experience:
- Proven technical diagnostic and problem-solving abilities.
- Experience in supporting .NET projects and good knowledge of SQL Server in custom applications.
- Strong understanding of networking, internet, and Windows operating system administration.
- Hands-on experience with SQL Server and databases.
- Minimum 1+ years of client-facing technical support experience.
Our official website-
Job Types: Full-time, Permanent
Pay: ₹15, ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Faridabad, Haryana: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have an understanding of networking, internet and windows operating system administration?
Education:
- Bachelor's (Required)
Experience:
- total work: 1 year (Required)
- Software Support: 1 year (Required)
Language:
- English (Required)
Location:
- Faridabad, Haryana (Required)
Work Location: In person
-
Support Executive
15 hours ago
Faridabad, Haryana, India Rite Infotech Pvt. Ltd. Full time ₹ 1,04,000 - ₹ 1,30,878 per yearKey Responsibilities :Provide Level 2/3 support for .NET-based applications across various business units. Monitor application performance, availability, and stability.Troubleshoot and resolve issues related to application functionality, data integrity, and integration with other systems.Respond to support tickets and service requests in a timely manner,...
-
Support Executive
2 days ago
Faridabad, Haryana, India Alpha Beta Placements Full time ₹ 6,00,000 - ₹ 12,00,000 per yearKey Responsibilities :Provide Level 2/3 support for .NET-based applications across various business units. Monitor application performance, availability, and stability.Troubleshoot and resolve issues related to application functionality, data integrity, and integration with other systems.Respond to support tickets and service requests in a timely manner,...
-
Sand Diver
6 days ago
Faridabad, Haryana, India Software Chasers Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole DescriptionThis is a full-time on-site role based in Faridabad for a Sand Diver. The Sand Diver will be responsible for navigating and analyzing software environments, identifying areas for improvement, and accelerating project timelines. Daily tasks include executing and monitoring software projects, troubleshooting issues, deploying updates, ensuring...
-
Customer Support Executive
2 days ago
Faridabad, Haryana, India Rasayanam Ayurveda Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCustomer Service Executive:Handle inbound calls, chats & emailsManage tickets & resolve within TATHandle escalations with empathyEnsure CSAT & process adherenceCoordinate with internal teamsFlexi workingWork from homeHouse rent allowanceEmployee state insuranceAnnual bonusPerformance bonusLeave encashmentProvident fundMaternity leaves
-
CMA Executive
13 hours ago
Faridabad, Haryana, India AIR HR Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Role - CMA Executive (CMA completed)Location - Faridabad. (Candidates only from Faridabad or Ballabhgarh, Haryana)Exp - Freshers/Experienced BothRole DescriptionThis is a full-time on-site role for a CMA Executive located in Faridabad. The CMA Executive will be responsible for managing financial planning, analysis, and reporting. Duties include preparing...
-
Executive Assistant to Managing Director
2 days ago
Faridabad, Haryana, India Task Infracon Private Limited Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCompany DescriptionTask Infracon Private Limited is a manufacturer, supplier, and service provider specializing in prefabricated steel buildings and related products. We offer an extensive range of products including steel structures, roofing sheets, pre-engineered buildings, decking profile sheets, and portable buildings. Our high-quality products are made...
-
Chat Support Executive
2 days ago
Faridabad, Haryana, India Jiva Ayurveda Full time ₹ 1,50,000 - ₹ 2,50,000 per yearRoles and ResponsibilitiesProvide chat support to customers through various channels (e.g., WhatsApp, Facebook Messenger).Handle customer complaints and resolve issues in a timely and professional manner.Work on rotational shifts, including evenings and nights as per business requirements.Utilize non-voice communication skills to effectively communicate with...
-
External Marketing Executive
4 weeks ago
Faridabad, Haryana, India Dtplenviro Techsolutions (Opc) Private Limited Full timeJob DescriptionJob Title: External Marketing ExecutiveJob Summary:We are seeking a dynamic and energetic External Marketing Executive to join our growing team. The ideal candidate will be responsible for managing marketing activities and exhibition coordination across PAN India locations. This role involves frequent travel, team coordination, sales and...
-
Account Executive
4 weeks ago
Faridabad, Haryana, India Apeejay Education Full timeApeejay Education requires Senior Executive / Executive - Accounts for its School located at Faridabad and New Delhi.Summary of Job : Detail-oriented, efficient and organized professional with extensive experience in accounting systems. Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions. Highly...
-
Financial Service Associate
3 weeks ago
Faridabad, Haryana, India TRDFIN Support Services Pvt Ltd Full timeWe are seeking a Financial Service Associate to support clients with financial products and services by building strong relationships, ensuring compliance, and meeting sales and service targets. The ideal candidate will bring excellent communication and problem-solving skills, along with sound knowledge of financial products to deliver a superior customer...