Technical Support Executive
10 hours ago
Responsibilities:
Provided technical support to schools using the company's ERP software, ensuring that their queries and issues were resolved in a timely and effective manner.
Conducted software installations, upgrades, and maintenance for clients, minimizing downtime and maximizing system efficiency.
Coordinated with the development team to identify and resolve software bugs and issues reported by clients, ensuring that they were resolved quickly and accurately.
Design Customize Reports using the software and guide to teachers and administrator (As per the client).
Also work on fee management, admission management, transport management, student management and other module that is used in school administration (As per the client).
Skills Required: -
Excellent problem solving and troubleshooting skills.
Excellent communication skills.
Must have problem solving and process improving mindset.
Have basic knowledge of programming skills.
Must have excellent knowledge of Microsoft Office (Word, Excel, etc)
Job Type: Full-time
Pay: ₹16, ₹25,192.29 per month
Work Location: In person
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