
Front Office Associate
19 hours ago
Company Description
RAK ROOMS prides itself on offering warm and personalized hospitality to all its guests, aiming to create memorable experiences that exceed expectations. Each property is thoughtfully designed to provide modern amenities, comfort, and convenience for both leisure and business travelers. As a company, RAK ROOMS is committed to upholding the highest standards of service and prioritizes integrity, ethical practices, and environmental responsibility. With a customer-centric approach and dedication to continuous improvement, RAK ROOMS seeks to expand its reach, offering more travelers the opportunity to enjoy their signature hospitality.
Role Description
This is a full-time on-site role located in Mangaluru for a Front Office Associate. The Front Office Associate will be responsible for handling receptionist duties, managing customer check-ins and check-outs, providing excellent customer service, and maintaining professional phone etiquette. They will also ensure smooth daily operations, greet guests, address inquiries, and manage reservations.
Qualifications
- Phone etiquette and communication skills
- Receptionist duties and check-in management
- Customer service skills and a customer-centric approach
- Excellent interpersonal skills and ability to engage with guests
- Ability to work on-site in Mangaluru
- Previous experience in the hospitality industry is a plus
- Bachelor's degree in Hospitality, Business Administration, or related field is advantageous
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