Hotel Front Office Executive

7 days ago

Mangalore, Karnataka, India Sunville Hotels and Resorts pvt ltd Full time ₹ 1,44,000 - ₹ 2,04,000 per year

Responsible for handling front office reception and administration duties, including guest check in check out procedures, greeting guests and offering them a beverage, answering phones, handling company inquiries, replying to guests feedbacks, checking reports on IDS software, and sorting and distributing Mail and handling other customers queries.

Job Summary:

We are seeking a warm, professional, and customer-focused Front Office Executive to be the first point of contact for our guests. The role involves handling check-ins and check-outs, managing reservations, responding to guest inquiries, and ensuring seamless front desk operations to create a memorable guest experience.

Key Responsibilities:

  • Welcome guests with a friendly and professional attitude.
  • Manage guest check-in and check-out processes efficiently.
  • Handle room reservations, cancellations, and modifications.
  • Respond promptly to guest inquiries in person, via phone, or email.
  • Coordinate with housekeeping and other departments to ensure smooth guest services.
  • Maintain accurate records of guest information and payments.
  • Address guest complaints and resolve issues in a timely, courteous manner.
  • Ensure the front desk area is tidy, organized, and presentable at all times.
  • Assist in upselling hotel services, packages, and amenities.
  • Follow hotel policies, procedures, and safety standards.

Qualifications & Skills:

  • Bachelor's degree/diploma in Hospitality Management or related field (preferred).
  • Prior experience in front office/guest service roles in hospitality is an advantage.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficient in hotel management software (e.g., Opera, IDS, or equivalent) and MS Office.
  • Positive attitude, professional appearance, and problem-solving mindset.
  • Flexibility to work in shifts, including weekends and holidays.

What We Offer:

  • Competitive salary and benefits.
  • Opportunities for career growth and training.
  • A supportive and professional work environment.

Job Types: Full-time, Permanent

Pay: ₹12, ₹17,000.00 per month

Benefits:

  • Commuter assistance
  • Food provided
  • Provident Fund

Application Question(s):

  • do you have experience using IDS software ?
  • have you worked in the hotel industry in india ? if yes which one and what was your post ?

Education:

  • Diploma (Preferred)

Experience:

  • total work: 1 year (Preferred)

Language:

  • Kannada (Required)
  • English (Required)
  • Hindi (Preferred)

Work Location: In person

  • front office associate

    2 days ago

    Mangalore, Karnataka, India Hotel The Sea View Full time ₹ 1,56,000 - ₹ 1,92,000 per year

    Front Office Associate – Key ResponsibilitiesGuest ServicesWelcome and greet guests warmly upon arrival.Assist with check-in and check-out procedures efficiently.Handle guest queries, requests, and complaints with professionalism.Provide information about hotel facilities, services, and local attractions.Reservations & Check-inManage room reservations and...

  • Front Office Executive

    1 day ago

    Mangalore, Karnataka, India YENEPOYA NURSING HOME Full time ₹ 1,44,000 - ₹ 1,56,000 per year

    Job Title: Front Office ExecutiveDepartment: Front OfficeSalary band: 1.4 LacCompany Name: Yenepoya Nursing HomeLocation: Opps Cochin Bakery, Behind Father Mullers Hospital, MangaloreWork days: Monday to SaturdayWork timings: Rotational ShiftDate of Availability: Immediate Joiners PreferredAbout Us:Yenepoya Nursing Home, a dedicated hospital in Nursing Homes...

  • Front Office Receptionist

    2 weeks ago

    Mangalore, Karnataka, India Irish Consulting Group Full time ₹ 1,44,000 - ₹ 2,40,000 per year

    Role SummaryA Front Office Executive will play a crucial role in creating a positive first impression for our clients and visitors. You will be responsible for managing the reception area, handling administrative tasks, and ensuring smooth communication within the office.Duties and ResponsibilitiesGreet and welcome visitors with a professional and friendly...

  • Housekeeping Guest service Associate

    7 days ago

    Mangalore, Karnataka, India Goldfinch Hotel Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Housekeeping Job Responsibilities: The following list of day-to-day job responsibilities may differ significantly depending on your client mix.Cleans and sanitizes hotel rooms, offices, public areas, restrooms, and residential areas.Vacuums, mops, and sweeps carpets and floors.Cleans windows and mirrors.Makes beds and changes linens.Replenishes toilet paper,...

  • Client Advisor

    5 days ago

    Mangalore, Karnataka, India Trueblue Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job description and company insights-Hiring for Italy based MNC into Healthcare Domain Industry on direct payroll.Position- Client AdvisorLocation - Plaza Chambers, Hampankatta, Mangaluru , Opposite Hotel RoopaWorking Module: 6 days Working from Office (Sundays fixed off)Shift Timing: 10 AM to 7PMJob Purpose:Client Advisor / Customer Service Officer (CSO)...

  • Back Office Executive/CRm

    1 week ago

    Mangalore, Karnataka, India PITSTOP MOTORS B.C ROAD Full time ₹ 1,44,000 per year

    CRM and Back office ExecutivesJob Type: Full-timePay: From ₹12,000.00 per monthAbility to commute/relocate:Mangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)Education:Higher Secondary(12th Pass) (Preferred)Experience:total work: 1 year (Preferred)Work Location: In person

  • Safety Officer

    2 days ago

    Mangalore, Karnataka, India Standard Rehabilitators Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    To look after all safety aspects in accordance to execute the work with all safety procedures.Role OverviewWe are seeking a detail-oriented and proactive Safety Officer to oversee workplace health, safety, and compliance practices. The Safety Officer will be responsible for implementing safety policies, conducting risk assessments, ensuring adherence to...

  • Accounts & Front office manager

    2 days ago

    Mangalore, Karnataka, India Medha Full time ₹ 2,04,000 - ₹ 2,40,000 per year

    Work timings are: 9:30 AM - 7:00 PM from Mon-Sat*Local candidates Preferred *Must be proficient in Tally and communication skills.Must converse with the walk-in customer.Ensure recording all the transactions on a day to day basis.Ensure financial records are maintained in compliance with accepted policies and procedures.Complete scrutiny of petty cash...

  • Client Relationship Officer

    5 days ago

    Mangalore, Karnataka, India Shikshadarpana Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    Key Responsibility:Identify and build contacts with officials in Town Planning, Panchayat, and Sub-Registrar offices.Network with small builders, contractors, civil engineers, planners, and draftsmen.Develop relationships with hardware stores and dealers of construction materials like cement, steel, sand, etc.Connect with local masons, petty contractors,...

  • Area sales executive

    2 days ago

    Mangalore, Karnataka, India Exide Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Achieving Sales TurnoverResponsible for achieving segment wise budgets on a monthly & yearly basis in order to grow the business in given territory & record growth over previous sales performances.Channel Partner ManagementResponsible for ensuring communication & coordination with the Channel partners in place in the given territory and support the partners...