Front Office Assistant

3 days ago

Mangalore, Karnataka, India Aananda Wellness and Resorts Full time ₹ 96,000 - ₹ 1,20,000 per year

Hotel Aananda wellness and resorts, located at Nidle Dharmasthala offering an inventory of 42 guest rooms along with Wellness centre, banquet facility and dining options serving Indian , Italian , Chinese and continental cuisines is looking for Front office Assistance / Associate

Job Description

Prime Function:

  • Responsible for daily administration, meeting and greeting visitors, dealing with guest queries and complaints
  • Maintain high standards of guest service at the Reception desk .

Duties & Responsibilities:

  • Greet guests and visitors in a friendly and professional manner.
  • Answer phone calls and emails in a timely and efficient manner
  • Handle guest inquiries and complaints in a prompt and professional manner
  • Process payments and maintain financial records
  • Maintain front office area in a clean and organized manner
  • Work independently and as part of a team
  • Other Duties as assigned

Qualifications:

  • Should have any degree, diploma or equivalent
  • Excellent guest service skills
  • Strong communication skills, both verbal and written
  • Ability to work independently and as part of a team
  • Ability to handle stressful situations calmly and professionally
  • Proficiency in Microsoft Office ,Word , Excel

Language:

  • Kannada
  • English / Hindi / Tamil/Telugu/Malayalam

Job Types: Full-time, Fresher

Pay: ₹8, ₹10,000.00 per month

Benefits:

  • Food provided
  • Paid time off

Ability to commute/relocate:

  • Mangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • Work: 1 year (Preferred)
  • total work: 1 year (Preferred)

Language:

  • English (Preferred)
  • Kannada (Preferred)

Work Location: In person

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