
Call center Executive
1 day ago
: Inbound Customer Service / Upselling
Interface with customers via inbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and providing best in industry customer service.
Roles & Responsibilities:- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Clarify customer requirements; probe for and confirm understanding of requirements or problem.
- Support customers across Telecommunication, Financial Services & Healthcare vertical.
- Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.
- Any Graduate fresher OR Under-Graduate / drop out / pursuing with 6 months international calling experience.
- BE/Btech freshers are eligible with minimum 1 year ICC Experience.
- Excellent verbal and written communication skills.
- Flexible with 24/7 Environment.
- Salary up to 24,000 take home & attractive Incentives amount.
- Two-way A/C cabs. (Concentrix was awarded for best in industry transport service).
- Medical insurance worth 1 lakh.
- Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs.
- Gratuity.
- Education Assistance plan Annual entitlement of up to INR 24,000.
- Employee / corporate discounts at majority of retail chains / hospitals / laboratories.
For telephonic interview or to inquire about more job openings, please connect with Concentrix Hiring Specialist OR Walk-In at below mentioned address:
Concentrix Recruitment Center:Bestech business tower sector 48 sohna road, Ground Floor, Near Huda City Metro Station Gurgaon 122002, Haryana, India.
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