Call center Executive

4 days ago

Gurgaon, Haryana, India Dolphin Placements Full time ₹ 2,88,000 per year
Job Description

: Inbound Customer Service / Upselling

Interface with customers via inbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and providing best in industry customer service.

Roles & Responsibilities:
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
  • Clarify customer requirements; probe for and confirm understanding of requirements or problem.
  • Support customers across Telecommunication, Financial Services & Healthcare vertical.
  • Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.
Candidate Profile:
  • Any Graduate fresher OR Under-Graduate / drop out / pursuing with 6 months international calling experience.
  • BE/Btech freshers are eligible with minimum 1 year ICC Experience.
  • Excellent verbal and written communication skills.
  • Flexible with 24/7 Environment.
  • Salary up to 24,000 take home & attractive Incentives amount.
Additional Benefits:
  • Two-way A/C cabs. (Concentrix was awarded for best in industry transport service).
  • Medical insurance worth 1 lakh.
  • Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs.
  • Gratuity.
  • Education Assistance plan Annual entitlement of up to INR 24,000.
  • Employee / corporate discounts at majority of retail chains / hospitals / laboratories.

For telephonic interview or to inquire about more job openings, please connect with Concentrix Hiring Specialist OR Walk-In at below mentioned address:

Concentrix Recruitment Center:

Bestech business tower sector 48 sohna road, Ground Floor, Near Huda City Metro Station Gurgaon 122002, Haryana, India.

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