Call Center- Representative

• To look after 700 seats outbound call centre operations and deliver high productivity through controlling, monitoring, analyzing & reviewing system.• Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; defining user requirements; establishing technical...

To look after 700 seats outbound call centre operations and deliver high productivitythrough controlling, monitoring, analyzing & reviewing system.Determines call center operational strategies by conducting needs assessments,performance reviews, capacity planning, and cost/benefit analyses; defining userrequirements; establishing technical specifications,...

Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :High School DiplomaTravel Percentage :0%What you will be doing Oversees one or more teams of call center quality assurance representatives who perform quality monitoring for the call centers to ensure completion of tasks and attainment of departmental...

Job Title: Call Center ExecutiveDepartment: OperationsLocation: Udyog Vihar, GurgaonEmployment Type: Full-timeAbout the Role:We are looking for a Call Center Executive to join our dynamic team and serve as the voice of our organization. The ideal candidate will handle inbound and outbound calls, assist customers with queries, provide information about our...

Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Associate's DegreeTravel Percentage :0%What you will be doing Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email.Monitors operations to ensure adherence to service level...

Company DescriptionIncorporated in 1993, Frankfinn Aviation Services Pvt. Limited has pioneered Soft Skills training in India across industries such as Aviation, Hospitality, Travel, and Customer Service, transforming countless careers. Frankfinn is an approved training partner of NSDC & THSC, and has a unique tie-up with Air India for its 'In-Flight...

Job SummaryWe are seeking a seasoned and strategic IT leader to head the IT function for our Call Center Division.This role will be responsible for overseeing and aligning all IT infrastructure, systems, and support services that empower and optimize telesales operations.The ideal candidate must bring deep experience in managing dialer systems, stakeholder...

Are you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.What you will be doing •...

Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Associate's DegreeTravel Percentage :0%GENERAL DUTIES & RESPONSIBILITIES Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email.Monitors operations to ensure adherence to...

Position TypeFull timeType Of HireExperienced (relevant combo of work and education)Education DesiredBachelor of Commerce/BusinessTravel Percentage0%General Duties & ResponsibilitiesConducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel. On-going training classes include soft skills...