Frankfinn - AGM Call Centre

Position- AGM/GM Customer CareLocation- Gurgaon(5-WFO)About Company- Frankfinn Institute of Air Hostess Training is one of India's leading vocational training institutes, primarily known for offering courses in aviation, hospitality, travel management, and customer service. Established in 1993, Frankfinn has built a reputation for producing skilled...

• To look after 700 seats outbound call centre operations and deliver high productivity through controlling, monitoring, analyzing & reviewing system.• Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; defining user requirements; establishing technical...

The Quality Manager is responsible for monitoring, evaluating, and improving the quality of customer interactions across the call centre. The role ensures that agents deliver excellent customer service, comply with company policies, and meet regulatory and performance standards.•    Key Responsibilities•    Develop, implement, and maintain a Quality...

To look after 700 seats outbound call centre operations and deliver high productivitythrough controlling, monitoring, analyzing & reviewing system.Determines call center operational strategies by conducting needs assessments,performance reviews, capacity planning, and cost/benefit analyses; defining userrequirements; establishing technical specifications,...

FRANKFINN AVIATION SERVICES PRIVATE LIMITEDJOB DESCRIPTIONCHIEF OPERATING OFFICER (COO)Experience : 18 to 25 years , should have been working as COO / CEO for atleast 3-4 years in alarge multi locational reputed organisation with proven high performance delivery trackrecordEducation : MBA Marketing from a premier InstituteIndustry – Education ( preferred )...

Job Title : AGM-Talent AcquisitionJob Responsibilities  Responsible for overall recruitments (sourcing till hiring) in theorganization and build up a talent pool pipeline for all verticals. Build and maintain a good quality database using the availableresources to the optimum viz. Job Portals, Walk-ins,Advertisements, Employee Referrals etc. Write...

Job Title AGM/GM - HR OPERATIONSLevel M3Function HR OperationsJob Responsibilities• HR Policy & Process Formulation• Compensation Mgmt• Employee Engagement• Performance Management• New Hire Orientation& Development• Handholding of new employees• Grievance Handling• Employee Relations• Reward & Recognition Employee• Training &...

About Client : Incorporated in 1993, Client has pioneered Soft Skills training in India, spanning industries such as Aviation, Hospitality, Travel, and Customer Service, and has consequently transformed countless careers in the process.Bearing witness to its excellence, Client has appeared for Eight years in The Limca Book of Records for the Highest...

dministration and Liasoning Housekeeping and Facility Management Setting up of new offices  Providing support for maintenance of centers PAN India Maintenance of company owned vehicles Vendor Management Regulatory compliance  Maintenance of chairman's residence  General Administration Facility Management Procurement and Vendor Management Security...

You shall be responsible for Heading Sales Vertical and achieving weekly/monthly admission target of the centres You Shall be responsible for ensuring sales process adherence by sales team. You Shall be responsible for admission process & documentation, batch formation, giving career seminar at educational institutes, schools, colleges etc. Facilitate...