Chief Manager

21 hours ago

Navi Mumbai, Maharashtra, India ICICI Lombard Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Designation / Role- Chief Manager - Operations

Business Group - Retail

Stakeholder Management - Leadership team, Mid-level Management

Role Objective

  • Responsible in the daily sales operation targets of the call centre, Responsible for maintaining discipline and absenteeism of team on the floor & monitor shrinkage
  • Managing TLs and gauge sales performance and accomplish daily, weekly, monthly and quarterly sales target for the site
  • Manpower planning-Recruitment of CREs as per requirement, also ensure KPIs are met and maintained in line with company defined objectives
  • Driving overall sales target
  • Ensuring the process is compliant with the agreed quality guidelines
  • Assisting in the development and implementation of projects to improve performance against targets
  • Performance and identification of improvement areas
  • Understanding the regulatory, fair trading and competition rules relating to the role enough to be able to comply with them
  • Seeking specialist support where appropriate
  • Actively supporting company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information
  • Coaching and mentoring team leaders/managers while assisting in their training and development
  • Budgetary management

Skill required -

  • Negotiation and facilitation skills
  • Excellent Communication Skills in English & Hindi
  • Planning and organizational skills
  • Excellent analytical skills
  • Excellent presentation skills

Competencies Required:

  • Target oriented
  • Aggressive towards sales and Drive sales under pressure
  • Continuous learning and feedback sharing to improve sales score
  • Sound knowledge on CRM, dialer, WFM Required

Qualification / Experience-

  • Full Time Graduate / Post Graduate -Preferably full time Graduate from a reputed institute
  • 6 to 10 yrs. of experience((preferably managing Tele-sales campaigns)
  • Proven track record with people, processes and performance

Contact Person:

Namrata Shinde

  • Follow-up Executive

    4 days ago

    Navi Mumbai, Maharashtra, India Nap Chief Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    We're Hiring – Follow-up Executive Location: Turbhe, Navi Mumbai Experience: 6months–1 years Budget: 20,000 – 25,000 Company:Nap ChiefAtNap Chief, we're a fast-growing kidswear brand loved by parents across India for our quirky, comfortable, and high-quality clothing. We believe in mixing creativity with comfort, building a brand that kids love to wear...

  • E-Commerce Associate

    3 days ago

    Navi Mumbai, Maharashtra, India Nap Chief Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job descriptionWe're Hiring: E-commerce AssociateLocation: Turbhe, Navi Mumbai (On-site)Experience: 1 Years | Full-timeAt Nap Chief, we're redefining Kids wear for a new generation of parents. Born as a direct-to-consumer brand, we craft premium, super-soft, and personality-packed clothing that kids love to wear and parents trust. Our mission? To make...

  • Growth Manager – D2C

    1 week ago

    Mumbai, Maharashtra, India Nap Chief Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're Hiring: Growth Manager – D2C & Marketplaces Function: Growth | D2C & MarketplacesLocation: Andheri, MumbaiAbout Nap ChiefAt Nap Chief, we create premium kidswear that parents love and kids adore. We're on a mission to grow our D2C presence, expand across marketplaces, and deliver delightful experiences at every touchpoint.We're looking for a hands-on...

  • Social Media Executive

    1 week ago

    Navi Mumbai, Maharashtra, India Nap Chief Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We're Hiring: Social Media Executive Location: Turbhe, Navi - Mumbai (On-site) Experience: 0–1 years in Social Media management, preferably in D2C, fashion, or lifestyleAbout Nap Chief:Nap Chief is India's premium kidswear brand that blends high-end design with playful, character-driven collections and the softest fabrics you can imagine.But we're not just...

  • Executive

    1 week ago

    Mumbai, Maharashtra, India Nap Chief Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're Hiring: Shopify Executive Location: Andheri, Mumbai (On-site) Experience: 2–4 years (Fashion / D2C preferred)About Nap ChiefAt Nap Chief, we're building India's coolest premium kidswear brand – bold, playful, and proudly homegrown. From our fast-growing D2C platform to leading marketplaces, we've built a strong presence and a loyal parent...

  • Performance Marketing Associate – Google

    6 days ago

    Mumbai, Maharashtra, India Nap Chief Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Performance Marketing Associate – Google & Meta AdsLocation: Andheri, MumbaiExperience: 2–3 YearsAbout Nap ChiefNap Chief is shaking up kidswear in India with premium designs, bold styles, and a whole lot of fun. We're a fast-growing D2C brand loved by parents and kids alike — and now we're looking for someone who can supercharge our growth through...

  • Chief of Staff

    2 weeks ago

    Navi Mumbai, Maharashtra, India LinkCxO (The CxO's Marketplace) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description: Chief of Staff – LinkCxOPosition:Chief of StaffLocation:Navi Mumbai (Onsite)Engagement Type:Full-TimeExperience Required:2–5 YearsEducation:Full-time MBA from a Tier-1 instituteStart Date:ImmediateAbout the Group:We are a fast-growing talent-tech and leadership ecosystem, comprising three synergistic ventures—ExoTalent, LinkCxO, and...

  • Chief Managing Partner

    3 days ago

    Navi Mumbai, Maharashtra, India Kotak Life Insurance Full time ₹ 4,00,000 - ₹ 9,00,000 per year

    Role: Sr. Managing partner/Chief Managing PartnerLocation: Mumbai all area, Thane, Vashi, Panvel, KalyanCTC: 5 LPA to 9 LPA + Incentive + other benefitsRecruitment ParametersIncreasing Distribution through Coding of new Partners & increasing LA basePragati PromotionSAP / CAP CreationPartner PromotionHandhold & Coach Distribution for RecruitmentMinimum...

  • Shopify Growth Associate

    1 week ago

    Mumbai, Maharashtra, India Nap Chief Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We're Hiring: Shopify Growth AssociateAbout Nap ChiefAt Nap Chief, we're buildingIndia's coolest premium kidswear brand– bold, playful, and proudly homegrown. From our own fast-growing D2C platform to leading marketplaces, we've built a strong presence and a loyal parent community. With ultra-soft fabrics and designs kids actually love wearing, we're...

  • D2C Growth Associate

    1 week ago

    Mumbai, Maharashtra, India Nap Chief Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're Hiring: D2C Growth Associate (Shopify)About Nap ChiefAt Nap Chief, we're buildingIndia's coolest premium kidswear brand– bold, playful, and proudly homegrown. From our own fast-growing D2C platform to leading marketplaces, we've built a strong presence and a loyal parent community. With ultra-soft fabrics and designs kids actually love wearing,...