Desktop Support Engineer

19 hours ago

Baner Road Pune Maharashtra, India KIRA IT SOLUTIONS Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Job Summary:

We are seeking a skilled and customer-focused Desktop Support Engineer to join our IT team. The ideal candidate will be responsible for providing technical support, troubleshooting, and maintenance for desktop systems, hardware, and software. This role ensures smooth operation and user satisfaction by resolving technical issues efficiently and professionally.

Key Responsibilities:

  • Provide first and second-level technical support for desktops, laptops, printers, and mobile devices (Windows/macOS).
  • Install, configure, and maintain hardware, software, and peripherals.
  • Respond to support tickets, emails, and calls in a timely manner.
  • Troubleshoot system issues, network connectivity problems, and application errors.
  • Support user account management in Active Directory, Exchange, and other enterprise systems.
  • Perform system updates, patches, and antivirus tasks regularly.
  • Maintain accurate records of hardware inventory and user issues via ticketing systems (e.g., ServiceNow, Jira).
  • Collaborate with other IT teams to support infrastructure and systems.
  • Set up and maintain IT equipment for new hires and existing employees.
  • Provide basic user training and support documentation as needed.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • 2+ years of experience in desktop or technical support roles.
  • Strong knowledge of Windows and macOS operating systems.
  • Familiarity with Active Directory, Office 365, and basic networking (TCP/IP, DNS, DHCP).
  • Experience with remote desktop tools (e.g., TeamViewer, AnyDesk, RDP).
  • Excellent communication and customer service skills.
  • Ability to prioritize tasks and manage time efficiently.

Preferred Skills:

  • IT certifications such as CompTIA A+, Microsoft MCP, or similar.
  • Experience with ticketing systems and ITSM frameworks.
  • Knowledge of IT security best practices.
  • Familiarity with SCCM, Intune, or MDM platforms is a plus.

Job Types: Full-time, Internship

Pay: ₹15, ₹25,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • total work: 1 year (Required)
  • Desktop support: 1 year (Required)
  • Windows Remote Desktop: 1 year (Required)

Work Location: In person

  • Desktop Support Engineer

    18 hours ago

    Haridwar, Pune, India Meraki Ventures Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    HelloWe have an urgent opening with one of our Client for the position of Desktop Support EngineerPFB detailsJob Title: Desktop Support EngineerExperience: 1.8+ YearsSkill- Desktop Support EngineerLocation- Pune Ranjangaon - industrial area- (6 Days WFO) and HaridwarJob Summary:We are seeking a skilled Desktop Support Engineer to provide onsite end-user...

  • Desktop Support Engineer

    6 days ago

    Pune, Maharashtra, India PrajTech – Managed IT Services Full time

    Company DescriptionPrajTech IT Services provides end-to-end IT solutions for businesses of all sizes across various industries. We specialize in designing, implementing, and managing robust IT infrastructures that enhance operational efficiency and business growth. Our core services include network installation and management, cybersecurity solutions, cloud...

  • Desktop Support Engineer

    6 days ago

    Pune, Maharashtra, India PrajTech – Managed IT Services Full time

    Company Description PrajTech IT Services provides end-to-end IT solutions for businesses of all sizes across various industries. We specialize in designing, implementing, and managing robust IT infrastructures that enhance operational efficiency and business growth. Our core services include network installation and management, cybersecurity solutions,...

  • Desktop support engineer

    21 hours ago

    Ganeshpeth Colony, Nagpur, Maharashtra, India Prestige Track Private Limited Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    We are seeking an experienced and tech-savvy Desktop Support Engineer to manage advanced troubleshooting, system upgrades, and IT support operations. The ideal candidate will have strong problem-solving skills, a passion for technology, and hands-on expertise in hardware, software, and network management.Provide advanced desktop, laptop, printer, and...

  • Desktop Support Engineer

    22 hours ago

    Bengaluru, Mumbai, Pune, India HR Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesJob Title: Remote Desktop Support Engineer (Mac & Windows)Location: RemoteExperience: 5+ YearsJob Type: Full-Time / ContractIndustry: IT Services / Managed Services / Enterprise SupportJob Summary:We are seeking a highly skilled and experienced Remote Desktop Support Engineer with over 5 years of experience supporting Mac and Windows...

  • Desktop Support Engineer

    1 week ago

    Pune, Maharashtra, India Alternative Path Full time

    Alternative Path is looking for a Desktop Support Engineer, to assist one of its clients, which is a Private Equity firm to manage and maintain its IT infrastructure. You will play a vital role in maintaining the functionality and reliability of an organization's IT environment, enabling employees to work efficiently and effectively. You will have a large...

  • Desktop Support Engineer

    20 hours ago

    Pune, Maharashtra, India One Network Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We're Hiring at OneNetworkJoin our team and grow your career with us We are currently looking for passionate and talented individuals to fill the following position: Desktop support engineerQualifications & Requirements:Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).1–2 years of proven experience...

  • Desktop Support Engineer

    20 hours ago

    Pune, Maharashtra, India TechWise Digital Full time ₹ 5,00,000 - ₹ 5,50,000 per year

    Power Up Your Career in IT Support – Hiring L2 Desktop Support EngineerContract-to-Hire | 6 Months (Extendable)Location:Pune(Viman Nagar) – Open for candidates from nearby cities willing to relocateImmediate Joiners / ≤ 15 Days OnlyExperience:3+ YearsSalary Range:₹5 – 5.5 LPAPayroll Partner:Techwise DigitalWhy This Role?If you'reout of a job, stuck...

  • Desktop Support Engineer

    20 hours ago

    Pune, Maharashtra, India Cybaem Full time US$ 80,000 - US$ 1,20,000 per year

    We are seeking a skilled Desktop Support Engineer to provide technical assistance, support, and solutions related to computer systems, hardware, and software. You will be the first point of contact for employees experiencing IT-related issues and will ensure minimal downtime for users.Key ResponsibilitiesInstall, configure, and maintain desktops, laptops,...

  • Desktop Support Engineer

    18 hours ago

    Ahmedabad, Mumbai, Pune, India See Outside Surabhi Placement Services Pune Full time US$ 50,000 - US$ 1,00,000 per year

    We are looking L1 & L2 engineers for our MNC clientsBasic Desktop support, Basic Network Supportwork with installation, configuration, and ongoing usability of desktop.Works with Help Deskwork as per the established standards and guidelines. Required Candidate profileReady to Join in 15 days,Pic-up - Drop ,Food Facilities are optional (If...