Desktop Support Engineer

1 day ago

Haridwar Pune, India Meraki Ventures Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Hello

We have an urgent opening with one of our Client for the position of Desktop Support Engineer

PFB details

Job Title: Desktop Support Engineer

Experience: 1.8+ Years

Skill- Desktop Support Engineer

Location- Pune Ranjangaon - industrial area- (6 Days WFO) and Haridwar

Job Summary:

We are seeking a skilled Desktop Support Engineer to provide onsite end-user support across hardware, software, and networking environments. The ideal candidate will have hands-on experience troubleshooting desktops, laptops, and peripheral devices, as well as configuring and supporting Outlook and network connectivity.Key Responsibilities:

  • Provide onsite desktop and laptop support to end users, ensuring minimal downtime.
  • Install, configure, and troubleshoot operating systems, applications, and hardware.
  • Handle Outlook configuration, mailbox setup, and troubleshooting email issues.
  • Support and troubleshoot LAN, WAN, DNS, and DHCP-related issues.
  • Perform regular maintenance, patching, and updates of systems.
  • Assist in network connectivity setup, printer configuration, and peripheral support.
  • Log, track, and resolve incidents and service requests in a timely manner.
  • Collaborate with IT team members to escalate and resolve complex issues.

Key Skills:

  • Strong knowledge of Desktop Support and End-user support (onsite).
  • Experience with Networking fundamentals (LAN/WAN, DNS, DHCP).
  • Proficiency in Outlook configuration and troubleshooting.
  • Good problem-solving, communication, and customer service skills.

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