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Desktop Support Engineer
2 weeks ago
Hello
We have an urgent opening with one of our Client for the position of Desktop Support Engineer
PFB details
Job Title: Desktop Support Engineer
Experience: 1.8+ Years
Skill- Desktop Support Engineer
Location- Pune Ranjangaon - industrial area- (6 Days WFO) and Haridwar
Job Summary:
We are seeking a skilled Desktop Support Engineer to provide onsite end-user support across hardware, software, and networking environments. The ideal candidate will have hands-on experience troubleshooting desktops, laptops, and peripheral devices, as well as configuring and supporting Outlook and network connectivity.Key Responsibilities:
- Provide onsite desktop and laptop support to end users, ensuring minimal downtime.
- Install, configure, and troubleshoot operating systems, applications, and hardware.
- Handle Outlook configuration, mailbox setup, and troubleshooting email issues.
- Support and troubleshoot LAN, WAN, DNS, and DHCP-related issues.
- Perform regular maintenance, patching, and updates of systems.
- Assist in network connectivity setup, printer configuration, and peripheral support.
- Log, track, and resolve incidents and service requests in a timely manner.
- Collaborate with IT team members to escalate and resolve complex issues.
Key Skills:
- Strong knowledge of Desktop Support and End-user support (onsite).
- Experience with Networking fundamentals (LAN/WAN, DNS, DHCP).
- Proficiency in Outlook configuration and troubleshooting.
- Good problem-solving, communication, and customer service skills.
