Desktop Support Engineer

4 hours ago

Pune, Maharashtra, India PrajTech – Managed IT Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year


Job Title:
Desktop Support Engineer


Location:
Pune, India


Company:
PrajTech IT Service Provider )


Experience:
1–2 Years


Email:


About PrajTech

PrajTech is a growing IT solutions and managed services provider delivering reliable, innovative, and customer-focused technology support to enterprises. We are committed to providing high-quality IT infrastructure management and end-user support services.


Role Overview

We are looking for a motivated and service-oriented
Desktop Support Engineer
with 1–2 years of hands-on experience in IT support. The ideal candidate will be responsible for providing technical assistance, maintaining IT systems, and ensuring smooth day-to-day operations for end users.


Key Responsibilities

  • Provide technical support for desktops, laptops, printers, and peripherals.
  • Install, configure, and troubleshoot Windows 10/11 and Microsoft 365 applications.
  • Handle user account management, password resets, and email configuration.
  • Perform regular system updates, backups, and antivirus checks.
  • Troubleshoot network connectivity and basic LAN/Wi-Fi issues.
  • Maintain inventory of IT assets and update records regularly.
  • Coordinate with vendors and escalate issues when necessary.
  • Provide remote and onsite support to internal teams and clients.


Required Skills & Qualifications

  • Diploma or Degree in Computer Science, IT, or a related field.
  • 1–2 years of experience in desktop or IT support.
  • Strong knowledge of Windows OS, MS Office 365, and basic networking.
  • Good understanding of IT hardware and peripherals.
  • Excellent troubleshooting and communication skills.
  • Customer-focused attitude and team collaboration mindset.


What We Offer

  • Exposure to enterprise-level IT environments.
  • Opportunity to learn new technologies and grow your career.
  • Supportive and collaborative team culture.
  • Competitive compensation package.


How to Apply

Interested candidates can share their resume at

with the subject line:

  • "Application for Desktop Support Engineer – Pune"

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