L1 Microsoft 365

4 days ago

Pune, Maharashtra, India Flynaut Infotech Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About the Role

Flynaut is looking for enthusiastic and customer-focused L1 Support Engineers to provide first-line technical support for Microsoft 365 services and desktop environments with good communication skills. This role involves troubleshooting, resolving IT issues, and ensuring a smooth end-user experience across our organization and knowledge of Office365 admin portals.

Key Responsibilities

  • Serve as the first point of contact for IT support via email, phone, or ticketing system.
  • Provide basic troubleshooting for Microsoft 365 apps (Outlook, Teams, SharePoint, OneDrive).
  • Support desktop environments: Windows OS, device setup, drivers, and peripheral support.
  • Assist with user account management in Azure AD / Office 365 (password resets, license assignment, MFA setup).
  • Escalate complex issues to L2 engineers while documenting troubleshooting steps.
  • Maintain accurate logs of issues and solutions in the ticketing system.
  • Provide end-user guidance on IT policies, best practices, and security awareness.
  • For interns: learn and support under the guidance of senior engineers while building real-world IT skills.

Required Skills & Qualifications

• SHAREPOINT AND EXCHANGE ONLINE EXPERTISE

  • Basic knowledge of Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint).
  • Familiarity with Windows 10/11, desktop/laptop hardware, and network fundamentals (TCP/IP, DNS, VPN).
  • Strong communication and problem-solving skills.
  • Ability to work in a team environment and provide excellent customer service.
  • For interns: eagerness to learn, basic IT knowledge, and willingness to grow into a support role.

Preferred (Nice to Have)

  • Experience with ticketing systems (e.g., ConnectWise, ServiceNow).
  • Exposure to Intune or other MDM solutions.
  • Knowledge of common troubleshooting tools (Event Viewer, Task Manager, etc.).

What We Offer

  • Opportunity to gain hands-on experience with Microsoft 365 and desktop support in a real-world IT environment.
  • Mentorship from experienced IT engineers.
  • Career growth path from L1 Engineer L2 Engineer.
  • Collaborative work environment with continuous upskilling.

Open Roles

  • L1 Microsoft 365 & Desktop Support Engineer (Full-Time)

  • L1 Microsoft Support Engineer

    2 weeks ago

    Pune, Maharashtra, India AlifCloud IT Consulting Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: L1 Microsoft Support EngineerLocation: NIBM Pune, IndiaJob Type: Full-TimeWork Type: Fully OnsiteCompensation: As per market standardsKey Skills: Microsoft 365, Office, Intune, Entra ID, Defender for Office, Endpoint SecurityJob Description:We are seeking a passionate and skilled M365 L1 Support Engineer to join our team. As a Level 1 Support...

  • Microsoft 365 Solutions Architect

    4 days ago

    Pune, Maharashtra, India AlifCloud IT Consulting Pvt. Ltd. Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Key Responsibilities:Architect and deliver end-to-end Microsoft 365 solutions including Exchange Online, SharePoint Online, Teams, OneDrive, Viva Suite, Microsoft 365 Copilot, and associated Azure/Entra integrations.Lead planning and execution of Microsoft 365 migrations, integrations, and deployments across diverse customer environments.Collaborate with...

  • Microsoft Dynamics 365 Consultant

    2 weeks ago

    Pune, Maharashtra, India Durapid Technologies Private Limited Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    We are looking for an experienced Microsoft Dynamics 365 professional with strong expertise in CRM/ERP modules to design, customize, and implement business solutions. The ideal candidate should have hands-on experience in Dynamics 365 development, Power Platform, and integrations with Microsoft ecosystem tools.Key ResponsibilitiesDesign, develop, and deploy...

  • M365 Support Engineer L1

    1 week ago

    Pune, Maharashtra, India AlifCloud IT Consulting Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: M365 Technical Support Engineer L1Location: NIBM Pune, IndiaJob Type: Full-TimeWork Type: Fully OnsiteCompensation: As per market standardsKey Skills: Microsoft 365, Office, Intune, Entra ID, Defender for Office, Endpoint SecurityJob Description:We are seeking a passionate and skilled M365 L1 Support Engineer to join our team. As a Level 1 Support...

  • Microsoft 365 with Intune Trainer

    4 days ago

    Pune, Maharashtra, India Systems & Networks Technologies Training Institute Full time ₹ 2,40,000 per year

    We're Hiring: Microsoft 365 with Intune TrainerLocation: Systems & Networks Technologies (SNTI), LB Shastri Road, PuneAre you a cloud professional with expertise in Microsoft 365 & Intune and a passion for teaching?Join SNTI Pune and help shape the careers of aspiring IT professionalsPosition: M365 with Intune TrainerRequirements: Strong knowledge of...

  • Microsoft 365 Security and Compliance Specialist

    7 days ago

    Pune, Maharashtra, India M365Connect Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Role: Microsoft 365 Security and Compliance SpecialistLocation: RemoteWe are a fast-growing European startup specializing in Microsoft solutions. Our team is passionate about innovation, collaboration, and building a strong brand presence across digital platforms. We're looking for motivated individuals eager to learn and grow with usJob Overview:We're...

  • Microsoft Dynamic 365 CRM Technical

    7 days ago

    Pune, Maharashtra, India Tata Consultancy Services (TCS) Full time ₹ 8,00,000 - ₹ 15,00,000 per year

    TCS Inviting Applications for Pune Walk-in Drive Role : Microsoft Dynamic 365 CRM Technical Exp : 5- 10 yrLocation : Pune Walk-In Drive Must Have Able to configure, design, build and extend Dynamics 365 Customer Engagement Apps – Sales, Marketing, Customer Service and Field ServiceGood working knowledge of using Power Platform components2-3 years of...

  • L1 Support Engineer/O365

    1 week ago

    Pune, Maharashtra, India Flynaut Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job descriptionAbout Flynaut LLCFlynaut is a global leader in digital transformation, partnering with startups, SMEs, and large enterprises across various industries since 2004. Our team of passionate professionals transforms visionary ideas into groundbreaking realities by delivering cutting-edge mobile apps, robust web platforms, and comprehensive IT...

  • Microsoft Dynamics 365 Finance

    2 weeks ago

    Pune, Maharashtra, India Talent Worx Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Talent Worx is a growing services & recruitment consulting firm, we are hiring for our client which is a leading provider of financial intelligence, data analytics, and AI-driven solutions, empowering businesses worldwide with insights for confident decision-making. Join to work on cutting-edge technologies, drive digital transformation, and shape the future...

  • Microsoft Dynamics 365 FSM Senior Technical Consultant

    7 days ago

    Pune, Maharashtra, India KSB Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Minimum of 8 years of experience as a Microsoft Dynamics 365 Senior Developer or Senior Technical Consultant, with experience on Microsoft Dynamics 365 Field Service module. Experience customizing, developing, deploying, integrating and delivering solutions considering the latest Microsoft Dynamics 365 and Power Platform capabilities. Expertise in...