L2 Support Analyst SQL
4 days ago
ob Title: L2 Support Analyst SQL / Database
Experience: 3–5 Years
Employment Type: Contract-to-Hire (C2H – 6 Months)
Location: [Add Location / Remote / Hybrid as applicable]
Department: IT Operations / Database Support
Role Category: Technical Support / Database Support
Job Summary:
We are looking for an experienced L2 Support Analyst (SQL / Database) to join our team on a 6-month Contract-to-Hire (C2H) engagement. The role involves resolving escalated database issues, optimizing SQL queries, and maintaining data accuracy and performance across systems. The ideal candidate should have hands-on experience in SQL query analysis, relational databases, and root-cause troubleshooting.
Key Responsibilities:
- Handle escalated database issues from L1 support.
- Write, optimize, and troubleshoot complex SQL queries.
- Perform root cause analysis for recurring data-related issues.
- Collaborate with development and infrastructure teams to resolve backend challenges.
- Monitor and enhance database performance.
- Document recurring issues, resolutions, and SQL templates.
- Support data migration, transformation, and validation activities.
- Ensure adherence to data governance and security policies.
Required Skills & Qualifications:
- Bachelor's degree in Computer Science / Information Technology or related field.
- 3–5 years of experience in SQL support or database administration.
- Strong skills in SQL query writing, joins, subqueries, and indexing.
- Experience with SQL Server, Oracle, PostgreSQL, or MySQL.
- Familiarity with ticketing tools (e.g., ServiceNow, Jira).
- Excellent analytical and communication skills.
Preferred Qualifications:
- Exposure to ETL tools and data pipelines.
- Knowledge of query performance tuning and optimization.
- Familiarity with cloud databases (e.g., Azure SQL).
Additional Details:
- Contract Type: C2H – 6 Months (Extendable / Convertible to Full-time)
- Notice Period: Immediate joiners preferred
- Department: IT Operations / Database Support
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