L2 Support Engineer

11 hours ago

Mumbai, Maharashtra, India Satmat Technologies Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Skills:
- SQL, Windows/Linux system administration, ITIL framework, Networking protocols (TCP/IP, DHCP, DNS), Scripting languages (Python, Bash), Cloud platforms (AWS, Azure), Log analysis tools (Splunk, ELK), Java,
- Job TitleL2 Support Engineer
- Experience3 to 5 Years
- LocationThane
- Job TypeFull-time
- We are looking for a skilled L2 Support Engineer with 3 to 4 years of experience to join our dynamic team in Thane
- The ideal candidate should have strong expertise in Java, JSP, Spring Boot, Hibernate, and JPA along with experience in handling application support and troubleshooting.
- Key Responsibilities
- Provide Level 2 (L2) support for enterprise applications, ensuring minimal downtime and quick resolution of issues.
- Troubleshoot and debug application issues in Java, JSP, Spring Boot, Hibernate, and Spring MVC.
- Work with Kafka for real-time messaging and event-driven architectures.
- Deploy and manage applications on Tomcat and containerized environments using Docker.
- Handle database-related issues and queries on MS-SQL and PostgreSQL.
- Utilize Git for version control and collaborate with development teams for bug fixes and enhancements.
- Track and resolve incidents efficiently using JIRA.
- Collaborate with cross-functional teams to identify root causes and implement long-term solutions.
- Ensure application performance optimization and proactive monitoring.
- Document troubleshooting procedures and create knowledge base articles for common issues.
- Required Skills & Qualifications
- 3 to 4 years of experience in L2 application support with a strong background in Java, JSP, Spring Boot, Hibernate, JPA, and Spring MVC.
- Proficiency in working with Kafka for event-driven applications.
- Hands-on experience with Docker and Tomcat for deployment and application management.
- Strong knowledge of databases like MS-SQL and PostgreSQL.
- Experience in Git for version control and Agile methodologies using JIRA.
- Strong problem-solving skills with the ability to troubleshoot and debug application issues effectively.
- Ability to work in a fast-paced environment and collaborate with different teams.
- Preferred Qualifications
- Experience with monitoring tools and performance optimization techniques.
- Understanding of cloud-based deployment and microservices architecture.
- Exposure to CI/CD pipelines and DevOps practices.
- If you are passionate about application support and looking for an opportunity to work in a dynamic and innovative environment, we would love to hear from you
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