 
						SFTP L2 Engineer
5 days ago
Job Title: SFTP L2 Engineer (Globalscape MFT)
Job Summary:
We are seeking an experienced SFTP L2 Engineer with strong expertise in Globalscape EFT/MFT platforms to support, maintain, and troubleshoot secure file transfer environments, ensuring high availability, compliance, and SLA adherence.
Key Responsibilities:
- Provide L2 support for Globalscape SFTP/MFT (incidents, requests, problem tickets).
- Monitor services for performance, availability, and SLA compliance.
- Troubleshoot file transfer, connectivity, and access issues.
- Manage user provisioning, keys, and access controls.
- Coordinate with L3/engineering for escalations and RCA.
- Ensure compliance with security/encryption/audit standards.
- Maintain documentation, SOPs, and support upgrades/patches.
- Onboard new partners/clients and configure workflows.
Required Skills:
- 4–6 years in Network Security/Secure File Transfer.
- Hands-on Globalscape EFT experience.
- Strong in SFTP, FTPS, SCP, HTTPS protocols & key-based authentication.
- Knowledge of firewalls, proxies, and troubleshooting file transfer issues.
- ITIL process understanding & strong communication skills.
Preferred:
- Scripting (PowerShell, Python, Bash).
- Knowledge of enterprise integrations (ERP, banking, trading).
- Familiarity with compliance frameworks (PCI-DSS, ISO 27001, SOX).
- Exposure to other MFT platforms (Axway, TIBCO, IBM Sterling).
Thanks
Himani Tyagi
 
Job Types: Full-time, Permanent
Pay: ₹400, ₹900,000.00 per year
Work Location: In person
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