Customer Support Executive-Voice Process

5 days ago

Mumbai, Maharashtra, India Diversified Business Solutions Full time US$ 40,000 - US$ 80,000 per year

Profile-Customer Support Executive

Location-Mumbai

Experience-At least 1-2 Years.

Role & responsibilities-

  • Handle inbound and outbound calls, emails, and live chats from customers.
  • Provide courteous and professional assistance to customers, addressing their concerns promptly and effectively.
  • Have good experience of US & UK based process
  • Build rapport with customers and establish a positive relationship to enhance their overall experience.
  • Listen attentively to customer inquiries and concerns, and accurately identify the root cause of issues.
  • Troubleshoot problems and provide appropriate solutions or escalate complex issues to higher-level support or relevant departments.

Preferred candidate profile-

  • Good knowledge of MS Office preferably in MS Excel.
  • Excellent Communication Skills.
  • Graduate in any field.
  • Strong written & Verbal communication.
  • Ability to multitask, prioritize workload, and adapt to changing priorities in a fast-paced environment.

About Us-

  • ExamOnline a brand owned by Diversified Business Solutions Pvt Ltd, is a fully AI integrated platform for providing end to end online computer-based examination and services from candidate registration to result processing. With over 15 years of experience in the assessment and examination industry, our focus has been on delivering cost effective, secure and efficient examination and assessment services for our global clients.

INTERESTED CANDIDATE CAN APPLY FOR THE SAME.....

Regards-

Pallavi Fauzdar

HR Department

Diversified Business Solution Pvt. Ltd.

  • Customer Support Executive – Voice Process

    2 weeks ago

    Navi Mumbai, Maharashtra, India Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services) Full time

    Job DescriptionHiring for Broadband Voice SupportProcess: International Broadband / Technical Support (Voice & Chat)Location: [Malad ]Salary: 22,000 30,000 (Take Home) + Performance IncentivesJob Role:- Handle inbound & outbound customer queries via voice and chat.- Assist customers with broadband, connectivity & account-related issues.- Provide accurate...

  • Customer support Voice Process

    4 days ago

    Mumbai, Maharashtra, India Eteam Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job descriptionInternational Voice ProcessLocation: MUMBAIEXCELLENT COMMUNICATION REQUIREDMinimum experience --6month to 3yearQualification --12th pass can apply with 6month experience in Voice processDetailed Job DetailsOverall Purpose of JobProvide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and...

  • Customer Support Specialist

    1 week ago

    Navi Mumbai, Maharashtra, India beBeeCommunication Full time ₹ 4,95,000 - ₹ 6,60,000

    Job OpportunityWe are seeking an exceptional candidate to join our customer support team as a Voice Process Representative.The ideal candidate will possess excellent English communication skills and at least 6 months of experience in voice, email, or chat support.We offer a competitive salary package, flexible shift options with set timings, and...

  • Voice Process Associate

    1 week ago

    Mumbai, Maharashtra, India beBeeCareer Full time ₹ 8,00,000 - ₹ 12,00,000

    We are seeking highly skilled Voice Process Associates to support our US-based clients. The ideal candidate should possess exceptional English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.Key Responsibilities:Handle inbound and outbound customer calls...

  • Voice Process

    4 days ago

    Mumbai, Maharashtra, India Wehire Talent Solutions Full time

    Job DescriptionJob Title:Customer Support Associate - Voice Process (International Process)Location:Malad West, MumbaiAbout the Role:Join a global leader in the digital finance and e-commerce space We are looking for dynamic individuals to be the voice of our prestigious international voice process. You will be responsible for assisting global customers with...

  • Customer Support Executive

    34 minutes ago

    Mumbai, Maharashtra, India Eteam Full time ₹ 17,000 per year

    Job Title: Customer Support Executive Voice ProcessCompany: Uber India Systems Pvt. Ltd.Location: Mumbai (Work from Office)Job Type: Full TimeWorking Days: Monday to SaturdayJob Description:We are hiring Customer Support Executives (Voice Process) for our Mumbai office. If you're fluent in English and Hindi, and Marathi, have strong communication skills, and...

  • Customer support International Voice process Mumbai location

    5 days ago

    Mumbai, Maharashtra, India Enhanceplus Consultants Full time ₹ 2,40,000 per year

    Customer support executive profile Mumbai location International VOICE PROCESS Excellent English communication Rotational shifts including night Cab provided by company Salary - 20, ,000 Job Types: Full-time, Permanent Pay: ₹20, ₹30,000.00 per month Schedule:Morning shift Night shift Rotational shift Supplemental Pay:Joining bonus Performance bonus ...

  • Customer Service Executive- International Voice Process

    2 weeks ago

    Mumbai, Maharashtra, India TP Full time

    Job Title: Customer Service Executive – International ProcessLocation: Malad (West/East), MumbaiJob Type: Full-timeShift Timings: Night Shift / Rotational Shifts (as per international time zones)Job Summary:We are looking for a dynamic and customer-focused individual to join our international customer service team. As a Customer Service Executive, you...

  • Customer Support Executive

    3 days ago

    Navi Mumbai, Maharashtra, India Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services) Full time

    Job DescriptionHiring for Telecom BPO International Voice ProcessProcess: Telecom International Customer Support (Voice )Location: Mumbai ThaneSalary: 21K 27K (In-hand) + Performance IncentivesJob DescriptionJoin the Telecom BPO International Process as a Customer Support Executive and assist customers from Australia with their queries related to telecom...

  • Customer Support Executive-Voice Process

    5 days ago

    Mumbai, Maharashtra, India Medusind Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    MedusindLocation: Mumbai(Andheri East)Shift Time: 5:30pm to 2:30am-Fixed ShiftExperience: Freshers & 1+ year of experience into voiceEducational Qualifications: Any Under Graduate or GraduateRole & responsibilitiesJob Description:Outbound calls to insurances for claim status and eligibility verification.Denial documentation and further action.Calling the...