
Customer Service Executive- International Voice Process
4 days ago
Job Title: Customer Service Executive – International ProcessLocation: Malad (West/East), MumbaiJob Type: Full-timeShift Timings: Night Shift / Rotational Shifts (as per international time zones)Job Summary:We are looking for a dynamic and customer-focused individual to join our international customer service team. As a Customer Service Executive, you will be responsible for resolving queries from global clients via phone, email, or chat, ensuring a high level of customer satisfaction and professionalism.Key Responsibilities:Handle inbound/outbound calls, emails, or chats from international customers (primarily US/UK/AUS).Address customer queries, complaints, and provide appropriate solutions in a timely manner.Maintain accurate records of customer interactions and follow-up actions.Meet or exceed performance metrics (AHT, CSAT, FCR, etc.).Escalate unresolved issues to higher authorities when required.Stay updated with product knowledge, system updates, and standard procedures.Adhere to company policies and quality standards at all times.Key Requirements:Education: Minimum HSC / Graduate in any discipline.Experience: 0-3 years in an international voice or non-voice process (freshers with excellent communication skills can apply).Communication Skills: Excellent verbal and written English communication is a must.Willingness to work in night shifts and rotational shifts.Good computer skills (MS Office, email, CRM tools).Ability to handle pressure and multitask effectively.Customer-focused with a problem-solving attitude.
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Navi Mumbai, Maharashtra, India beBeeSupport Full time US$ 18,000 - US$ 36,000Customer Support Representative Job DescriptionWe are seeking a dynamic and customer-focused individual to join our team as a customer support associate.Handle and resolve customer queries effectively and efficiently through voice-based interactions.Provide excellent service and ensure high-quality communication with international customers.
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Customer Support Executive – Voice Process
5 days ago
Navi Mumbai, Maharashtra, India Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services) Full timeJob DescriptionHiring for Broadband Voice SupportProcess: International Broadband / Technical Support (Voice & Chat)Location: [Malad ]Salary: 22,000 30,000 (Take Home) + Performance IncentivesJob Role:- Handle inbound & outbound customer queries via voice and chat.- Assist customers with broadband, connectivity & account-related issues.- Provide accurate...
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Customer Service Executive
2 days ago
Mumbai, Maharashtra, India TP Full timeJob Title: Customer Service Executive – International ProcessLocation: Malad- MumbaiJob Type: Full-timeShift Timings: Night Shift / Rotational Shifts (as per international time zones)Job Summary:We are looking for a dynamic and customer-focused individual to join our international customer service team. As a Customer Service Executive, you will be...
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Customer Service Executive
9 hours ago
Mumbai, Maharashtra, India TP Full timeJob Title: Customer Service Executive – International Process Location: Malad- Mumbai Job Type: Full-time Shift Timings: Night Shift / Rotational Shifts (as per international time zones) Job Summary: We are looking for a dynamic and customer-focused individual to join our international customer service team. As a Customer Service Executive, you will be...
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Customer Service Process Lead
5 days ago
Mumbai, Maharashtra, India beBeeOperations Full timeRole: ManagerLocation: Mumbai, India (Chandivali)We are seeking an experienced professional for the position of Customer Service Operations Manager. The ideal candidate should have a minimum of 12 years of relevant experience in BPS Voice/Non Voice processes.Key Responsibilities:Leadership and Team ManagementLead and manage a team to ensure operational...
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Email (Customer Service/non- voice) Process
2 weeks ago
Navi Mumbai, Maharashtra, India Credicus Business Services Full timeJob DescriptionWe are seeking a dedicated Email (Customer Service/non-voice) Process Executive to join our team in India. The ideal candidate will be responsible for handling customer inquiries and providing support via email communication. This role is suitable for individuals with 0-5 years of experience who are passionate about delivering exceptional...
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Voice Process Specialist
1 day ago
Navi Mumbai, Maharashtra, India beBeeHiring Full time ₹ 3,00,000 - ₹ 6,00,000Job Title: Kotak 811 Voice Process TelecallerOverview: As a telecaller in our voice process, you will be responsible for handling customer queries and providing support through voice calls.Key Responsibilities:Handle customer inquiries with good communication skills in Hindi and average English proficiency.Provide assistance and support to customers via...
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Voice Process Associate
7 hours ago
Mumbai, Maharashtra, India beBeeCareer Full time ₹ 8,00,000 - ₹ 12,00,000We are seeking highly skilled Voice Process Associates to support our US-based clients. The ideal candidate should possess exceptional English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.Key Responsibilities:Handle inbound and outbound customer calls...
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Only 24h Left: Customer Service Voice
5 hours ago
Navi Mumbai, Maharashtra, India Varda HR LLP Full timeJob DescriptionHiring for the Voice Customer Service Executive (US Process)Location: MumbaiPosition: Customer Service ExecutiveProcess: Voice (US Based) | Night Rotational ShiftsSchedule: 5 Days Working | 2 Days Off (Rotational)Salary: 32,000 to 42,000 (Take Home)+ Huge IncentivesJob Description:Handle & Resolve Customer QueriesProvide Accurate Information...
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Urgent: Customer Service Executive
3 weeks ago
Mumbai, Maharashtra, India Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services) Full timeJob DescriptionCustomer Service Executive (Voice Process)Consultancy:Vibrantzz Management ServicesLocation:Malad / PowaiSalary:1. Experienced: 27,000 - 42,000 in-hand2. Freshers: Up to 25,000 in-hand(Salary based on total years of experience and last drawn salary)About the Role:Are you passionate about customer service and looking for an exciting career in...