Voice Process Specialist

3 days ago


Navi Mumbai, Maharashtra, India beBeeHiring Full time ₹ 3,00,000 - ₹ 6,00,000
Job Title: Kotak 811 Voice Process Telecaller

Overview: As a telecaller in our voice process, you will be responsible for handling customer queries and providing support through voice calls.

Key Responsibilities:

  • Handle customer inquiries with good communication skills in Hindi and average English proficiency.
  • Provide assistance and support to customers via voice calls.
  • Maintain professionalism and ensure customer satisfaction by adhering to high standards of service.
  • Adhere to the rotational week off schedule to maintain work-life balance.
  • Utilize the pick-up and drop facility from Thane station for convenience.

Eligibility Criteria:

  • Minimum qualification: HSC pass to any graduate degree.
  • Freshers are welcome to apply.
  • Good Hindi communication and average English required for effective customer interaction.

Work Details:

  • Full-time, on-site role with opportunities for growth and development.
  • Rotational week off schedule ensures a healthy work-life balance.
  • Pick-up and drop facility available from Thane station for added convenience.


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