Junior customer care

2 weeks ago

Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 3,84,000 per year

Salary - 32k

Exp - 1-2 years

Role Description

This is a full-time on-site role located in Bengaluru for a Junior Customer Care professional. The role involves addressing customer inquiries, ensuring customer satisfaction, and delivering timely and effective support. The Junior Customer Care individual will handle communication with customers, resolve issues, and maintain a high standard of service while upholding the company's customer-first approach.

Qualifications

  • Proficiency in Customer Service, Customer Support, and ensuring Customer Satisfaction
  • Strong Communication and interpersonal skills
  • Analytical Skills to resolve customer inquiries and problems effectively
  • Good organizational abilities and attention to detail
  • Ability to work collaboratively within a team-oriented environment
  • Prior experience in a customer-facing role is advantageous but not mandatory
  • High school diploma or equivalent; a bachelor's degree is preferred

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