Healthcare customer care
1 day ago
Salary -35k
Exp - 1-2 years
Role Description
This is a full-time on-site role for a Healthcare Customer Care representative located in Bengaluru. The Healthcare Customer Care representative will be responsible for managing customer inquiries, providing support, and ensuring customer satisfaction. Daily tasks include addressing customer concerns, offering solutions, and maintaining high-quality customer service. The role also involves documenting customer interactions, identifying trends, and making recommendations for improvements.
Qualifications
- Customer Satisfaction and Customer Service skills
- Customer Support and Communication skills
- Analytical Skills
- Excellent verbal and written communication skills
- Ability to work within a team and independently
- Experience in the healthcare industry is advantageous
- Bachelor's degree in a relevant field or equivalent work experience
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