
Customer Care Representative
20 hours ago
Company Description
Al Fahad Enterprises engages in a diverse range of businesses, including tour and travel services, organic products, and many other offerings. The company is dedicated to delivering high-quality services across its various business units, ensuring customer satisfaction and reliability.
Role Description
This is a full-time on-site role for a Customer Care Representative, located in Bengaluru. The Customer Care Representative will be responsible for providing excellent customer support, addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction. Day-to-day tasks will include handling customer communications, managing service requests, and maintaining a positive relationship with clients.
Qualifications
- Strong Interpersonal Skills and Communication skills
- Customer Service and Customer Support experience
- Ability to ensure Customer Satisfaction
- Excellent problem-solving skills and attention to detail
- Ability to work in a fast-paced environment
- Proficiency in relevant software and tools
- Previous experience in a related role is a plus
- Bachelor's degree in Business Administration, Communication, or a related field
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