Customer Care Representative

1 day ago


Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Company Description

Al Fahad Enterprises engages in a diverse range of businesses, including tour and travel services, organic products, and many other offerings. The company is dedicated to delivering high-quality services across its various business units, ensuring customer satisfaction and reliability.

Role Description

This is a full-time on-site role for a Customer Care Representative, located in Bengaluru. The Customer Care Representative will be responsible for providing excellent customer support, addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction. Day-to-day tasks will include handling customer communications, managing service requests, and maintaining a positive relationship with clients.

Qualifications

  • Strong Interpersonal Skills and Communication skills
  • Customer Service and Customer Support experience
  • Ability to ensure Customer Satisfaction
  • Excellent problem-solving skills and attention to detail
  • Ability to work in a fast-paced environment
  • Proficiency in relevant software and tools
  • Previous experience in a related role is a plus
  • Bachelor's degree in Business Administration, Communication, or a related field


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