Customer Support Representative
3 days ago
We are looking for a Customer Support Representative to join our dynamic team, focused on handling incoming customer calls. The ideal candidate will be responsible for assisting customers, resolving their queries efficiently, and ensuring a seamless and positive service experience.
This role requires excellent communication skills, patience, and a strong customer-first attitude.
Key Responsibilities
- Handle incoming calls from customers in a professional and courteous manner.
- Listen actively to customer concerns and provide accurate information or solutions.
- Record and maintain detailed logs of customer interactions and resolutions.
- Coordinate with internal teams to address complex issues promptly.
- Ensure high levels of customer satisfaction and meet quality and performance standards.
Candidate Requirements
- Minimum 1 year of experience in customer service or call center operations (inbound calling preferred).
- Excellent verbal communication skills in English and Hindi.
- Strong interpersonal, problem-solving, and time management skills.
- Ability to stay calm and professional under pressure.
- Basic computer literacy (CRM or call management software experience is a plus).
Why Join Us?
- Supportive and growth-oriented work environment.
- Opportunity to enhance your communication and customer-handling skills.
- Be part of a team that values empathy, professionalism, and excellence in customer care.
How to Apply
Interested candidates can share their resumes via WhatsApp at
Take the next step in your career — join a company that values your contribution and commitment to customer satisfaction
Job Types: Full-time, Permanent
Pay: ₹20, ₹25,000.00 per month
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