Operations Assistant Manager-International

2 weeks ago


Gurgaon, Haryana, India Teleperformance (TP) Full time ₹ 6,00,000 - ₹ 12,00,000 per year

We are looking for a skilled Operations Assistant Manager to join our team in the BPO/Call Centre industry. The ideal candidate will have 3 to 8 years of experience and be based in India.

Roles and Responsibility

  • Manage daily operations to ensure efficiency and productivity.
  • Coordinate with teams to achieve business objectives and resolve issues.
  • Analyze data and metrics to identify areas for improvement and implement changes.
  • Develop and maintain relationships with clients and stakeholders.
  • Ensure compliance with company policies and procedures.
  • Identify and mitigate risks to ensure smooth operations.

Job Requirements

  • Minimum 3 years of experience in a related field, preferably in BPO/Call Centre.
  • Strong knowledge of operations management principles and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and problem-solving skills.
  • Experience working with international teams and clients is an added advantage.


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