Operations Assistant Manager-International
2 weeks ago
We are looking for a skilled Operations Assistant Manager to join our team in the BPO/Call Centre industry. The ideal candidate will have 3 to 8 years of experience and be based in India.
Roles and Responsibility
- Manage daily operations to ensure efficiency and productivity.
- Coordinate with teams to achieve business objectives and resolve issues.
- Analyze data and metrics to identify areas for improvement and implement changes.
- Develop and maintain relationships with clients and stakeholders.
- Ensure compliance with company policies and procedures.
- Identify and mitigate risks to ensure smooth operations.
Job Requirements
- Minimum 3 years of experience in a related field, preferably in BPO/Call Centre.
- Strong knowledge of operations management principles and practices.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong analytical and problem-solving skills.
- Experience working with international teams and clients is an added advantage.
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