Outbound Sales Intern

4 days ago

Remote, India ZAccount Financial Services Full time ₹ 48,000 per year

EarnPati is an financial product reselling platform where a partner can sell financial products to their friends/network and can earn upto Rs. 1 Lakh per month.

EarnPati is a product of ZAccount Financial Services and financial company provides a platform for customers to open a bank account online with ease and has served over 500K+ customers and counting.

Description

Are you a dynamic and persuasive communicator with a passion for ensuring that nothing falls through the cracks? If so, we have a perfect opportunity for you.

EarnPati is looking for a Customer Success Training Intern to join our team. Your role will be crucial in training potential partners to kick start their journey with EarnPati and guiding them through each step.

  • 6 days work from home (MONDAY-SATURDAY)
  • Purely work from home internship

Responsibilities:

    1. Customer Onboarding: Initiate calls to new agents, introducing EarnPati's benefits concisely. Ensure a smooth onboarding process, addressing initial queries.
    1. Motivation of Existing Customers: Engage with existing agents, inspiring them to continue their earning journey, Share success stories and insights on maximising earning potential.
    1. Query Resolution: Act as the first point of contact for customer queries, providing swift solutions, Document and track interactions for timely issue resolution.
    1. Collaborative Teamwork: Work collaboratively with different teams for effective support.Contribute feedback to enhance products and services.
    1. Problem Solver: Demonstrate strong problem-solving skills for prompt issue resolution. Proactively identify and address potential challenges.
    1. Understanding Customer's Needs: Gain insights into customers needs, concerns, and aspirations. Provide feedback on products/services to guide improvements.
    1. Handling Calls: Efficiently manage both inbound and outbound calls. Provide a personalised and positive experience during interactions.

Qualifications

    1. Strong interpersonal and communication skills(English and Hindi preferred).
    1. Ability to patiently guide customers through a process.
    1. Attention to detail and problem-solving skills.
    1. Empathy and understanding of customer needs.
    1. Pursuing a Bachelor's Degree in [Specify the field, e.g., Business Administration (BBA), Engineering (B.E., B.Tech), Arts (B.A.), Science (B.Sc), etc.]
    1. Only college pursuing or 12th pass want to pursue further studies freshers can Apply
    1. Immediate joiner.

Job type: Internship

Job Type: Internship

Contract length: 6 months

Pay: ₹3, ₹4,000.00 per month

Benefits:

  • Flexible schedule
  • Work from home

Application Question(s):

  • Rate yourself for your Hindi speaking in scale of (0 - 5
  • Are you comfortable with starting stipend upto Rs.4000 as a part time internship?
  • Are you comfortable working in a remote setting?
  • Have you done any Internship in Outbound Sales Intern?
  • We must fill this position urgently. Can you start immediately?
  • Rate yourself for your English speaking in scale of
  • What was your last job salary(Per month)?( If worked earlier else mention 0)
  • Are you comfortable between 10AM to 6PM job shift?

Work Location: Remote

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