Chat Support Associate

2 weeks ago

Mumbai, Maharashtra, India PeopleGene Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Responsibilities:

  • Engage in effective and persuasive communication to highlight the value proposition.
  • Work towards achieving and exceeding sales targets.
  • Employ consultative selling techniques to understand customer needs and recommend suitable products.
  • Build and maintain strong, long-lasting relationships with customers through regular follow-ups and personalized communication.
  • Address customer inquiries and concerns, providing timely and accurate information.
  • Develop a deep understanding of product offerings and be able to effectively communicate their features and benefits to customers.
  • Maintain accurate and up-to-date records of all interactions with customers in the company's CRM system.
  • Provide regular reports on sales performance, activities, and challenges.

Good to have:

  • Proven experience in sales conversion, preferably in the beauty and lifestyle sector.
  • Excellent communication skills with a clear and persuasive approach.
  • Strong interpersonal skills and the ability to build rapport with customers.
  • Results-driven and able to meet and exceed sales targets.
  • Familiarity with CRM software and proficiency in Microsoft Office Suite.

  • Associate - Customer Chat Support

    2 weeks ago

    Navi Mumbai, Maharashtra, India Grace Services Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    We Are Hiring – Associate for E-Commerce Customer Chat SupportImmediate Joiner's & Mumbai Applicants Only.Location: Airoli, Navi MumbaiShift: US-Based Rotational ShiftsWorking Days: 5 Days a Week with 2 Rotational OffsJob Type: 4-Month Contract (with possible extension based on performance)Eligibility: HSC – Freshers WelcomeTransportation: Home Pick &...

  • Chat Support Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India Cubicle Consultancy Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Handle customer queries via live chat Provide accurate product/service info Resolve issues with clarity and professionalism Maintain chat records and follow up as needed Ensure quick response and high satisfaction Required Candidate profileWork in shifts and meet daily chat targetsChat SupportExcellent comms

  • Chat Support Specalist

    2 weeks ago

    Mumbai, Maharashtra, India Grace Services Full time ₹ 23,000 - ₹ 2,88,700 per year

    WE ARE HIRING FOR GRACE STAFFING SERVICESJob Title: Chat Support Specialist (Chat Process)Shift: US Rotational Shifts (9 hours)Working Days: 5 Days a Week (2 Rotational Offs)Mode: Work-from-officeJob Description:We are hiring for a chat-based support role. You'll assist international customers, primarily from the US, through live chat. The role requires...

  • Chat Support Executive

    3 days ago

    Mumbai, Maharashtra, India Momentum Hr Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    You Need To Solve Banking Customer Service Over Chat , Query Related To Banking , Any Banking Queary Over ChatOffice cab/shuttleFood allowanceHealth insuranceAnnual bonusProvident fund

  • Chats Support Consultant

    1 week ago

    Mumbai, Maharashtra, India SupportYourApp Full time US$ 40,000 - US$ 60,000 per year

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Chats Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with...

  • International Chat Support Associate

    2 weeks ago

    Mumbai, Maharashtra, India Infospire IT Solutions Private Limited Full time ₹ 15,000 - ₹ 2,20,000 per year

    US Shift Time- 4:30PM - 1:30AM (Any 9 hours)Responsibilities:Handling customer queries via chat..Resolving issues quickly and professionally.Assisting with order tracking, complaints, and troubleshooting.Maintaining customer satisfaction and service quality.Candidate Profile:Should have good communication skillsShound be comfortable with working in night...

  • Customer Support Representative- Chat

    2 weeks ago

    Navi Mumbai, Maharashtra, India AssignX Global Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionAssignX Global Solutions is a leading recruitment firm specializing in connecting businesses with exceptional talent to meet their hiring needs. The company focuses on building strong relationships with clients and candidates, ensuring a seamless and efficient recruitment process. With a commitment to quality and results, AssignX empowers...

  • Customer Support(Chat Process)

    2 weeks ago

    Mumbai, Maharashtra, India NowIntern Full time ₹ 2,16,000 - ₹ 2,64,000 per year

    ResponsibilitiesRespond promptly to customer inquiries via live chatProvide accurate product/service informationTroubleshoot issues and guide customers through solutionsResolve complaints or escalate complex issues to supervisorsMaintain professionalism and build rapport with customersDocument interactions and update CRM systemsHandle multiple chats...

  • Inbound Process and email and chat Customer support

    2 weeks ago

    Mumbai, Maharashtra, India ETLI Full time ₹ 1,80,000 per year

    Job Opening: Customer Support Executive (Inbound Process – Email & Chat)Location:Near MTNL Office, Mahape, Navi Mumbai – 400710Timings:10:00 AM – 7:00 PMWeek Off:Fixed SundayRole Overview:We are seeking motivated individuals to join ourCustomer Support Teamfor inbound processes (email & chat). The ideal candidate should possess good communication...

  • Customer Support Associate

    3 days ago

    Mumbai, Maharashtra, India Sutherland Global Services Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Customer Support Associate Company Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and...