Customer Relationship Executive

19 hours ago

Ganapathi Coimbatore Tamil Nadu, India Green Delight Innovation Private Limited Full time ₹ 1,92,000 - ₹ 2,40,000 per year

Customer Relationship Executive

Job Description

We are seeking a Customer Relationship Executive to join our team and play a pivotal role in ensuring outstanding customer satisfaction and retention. The ideal candidate will be passionate about delivering exceptional customer experiences, possess excellent communication skills, and thrive in a fast-paced environment.

Roles and Responsibilities:

  • Interact with customers via phone, email, chat, or in-person to address inquiries, provide assistance, and ensure prompt resolution of issues
  • Build and maintain strong, long-lasting relationships with customers, fostering loyalty and trust through personalized interactions and proactive engagement.
  • Handle customer complaints, concerns, and escalations with professionalism and empathy, taking ownership of problems and ensuring timely resolution to uphold customer satisfaction.
  • Gather feedback from customers to understand their needs, preferences, and suggestions for improvement.
  • Maintain accurate and up-to-date records of customer interactions, transactions, and feedback in the CRM system.
  • Educate customers about products, services, features, and best practices to maximize their usage and satisfaction. Provide training sessions, tutorials, or resources as needed.

Qualifications

  • Any degree Prefered
  • 1-3 years experience candidates are most preferable
  • Excellent verbal and written communication skills
  • Empathy, patience, and strong interpersonal skills
  • Problem-solving abilities and a proactive mindset
  • Ability to manage time effectively and prioritize tasks

Benefits

  • Competitive salary and benefits package
  • Opportunity to work on challenging and innovative projects
  • Collaborative and supportive work environment
  • Opportunities for professional development and growth

Job Type: Full-time

Pay: ₹12, ₹20,000.00 per month

Benefits:

  • Paid sick time

Education:

  • Bachelor's (Preferred)

Work Location: In person

  • Customer Relationship Executive

    1 week ago

    Coimbatore, Tamil Nadu, India PRESSANA HONDA Full time

    Customer care executives in the automobile industry have many responsibilities, including: - **Handling customer complaints**: Resolving customer complaints and issues promptly - **Building relationships**: Establishing and maintaining positive relationships with customers - **Ensuring customer satisfaction**: Ensuring customer satisfaction at all times -...

  • Customer Relationship Executive

    3 days ago

    Coimbatore, Tamil Nadu, India eMedHub Full time

    Greetings from eMedhub! We have a vacancy for Customer Relationship Executive(Hindi speaking female) for our esteemed organization. Roles and responsibilities: *Presales *Fixing appointment for giving demo *Handling queries from clients *Client relationship management *Mail Communication *Hindi speaking is must 7397746317 **Job Types**: Full-time,...

  • Customer Relationship Executive

    5 days ago

    Coimbatore, Tamil Nadu, India eMedHub Full time

    Greetings! We have an opening for "Customer Relationship Executive" Position(Female) in our esteemed organization. Location - Coimbatore Experience - 1 - 3 yrs as CRE 7397746317 **Job Types**: Full-time, Permanent Pay: ₹9,051.62 - ₹18,000.00 per month **Benefits**: - Paid time off Schedule: - Day shift - Monday to Friday Work Location: In...

  • Customer Relationship Executive

    5 days ago

    Coimbatore, Tamil Nadu, India Audi Coimbatore - Service Full time

    **Job Description**: The Customer Relation Executive acts as a connecting link between the customer and the dealership. He / she contributes to increase customer satisfaction as the first point of contact with the customers. a) Customer Satisfaction Maintain customer relationships through courtesy calls to customers on birthdays, anniversary and special...

  • Customer Relationship Executive

    3 days ago

    Coimbatore, Tamil Nadu, India Rk ecran private limited Full time

    Job title: Customer relationship Executive (FEMALE) Job location: Coimbatore **Role Description** This is a full-time on-site role located in Coimbatore for a Customer Relationship Manager. The Manager will be responsible for building and maintaining strong relationships with customers, addressing customer inquiries and issues, collaborating with cross...

  • Customer Relationship Executive

    7 days ago

    Sowripalayam, Coimbatore, Tamil Nadu, India ROOT and SOIL Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    We are seeking a motivated and customer-focused individual to join our team as a Customer Relationship Executive. The ideal candidate will be responsible for maintaining strong relationships with our clients, addressing their needs, and ensuring a high level of customer satisfaction. Proficiency in Hindi is an additional advantage, as it will help in...

  • Customer Relationship Executive

    1 week ago

    Gandhipuram, Coimbatore, Tamil Nadu, India Suman Jewellery Full time

    Customer Relationship Executive Handling Customer Queries Interacting with Customers and Receiving the Feedback Gender : Female Age : 20yrs to 35yrs Proficiency : Tamil & English Direct Walk -in **:22.10.2024** Tuesday 10am to 10.30am at **Suman Jewellery** Address : No 25, 11th Cross Street, Tatabad, Gandhipuram, Coimbatore - 641012 Contact :...

  • Customer Relationship Executive

    1 week ago

    Saravanampatti, Coimbatore, Tamil Nadu, India WAAKAR Full time

    We are Hiring *Customer Relationship executive* Location : saravanampatti,Coimbatore Experience: 6 months -2yrs Qualification:Any UG /PG Skills : System knowledge,Mail communication,fluent in English Industry:Manufacturing industry - Valves Preferred: Female only **Notice period :30 days/Immediate joiners* *Mobile: 9442549992 **Job Types**:...

  • Customer Relationship Executive

    24 hours ago

    Saravanampatti, Coimbatore, Tamil Nadu, India Isha Engineering And Co Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a Customer Relationship Exectuive to undertake projects for the benefit of our company. You will organize creative campaigns and promotional events that can make a difference for our company's success according to trends and customer requirements.Qualifications & Skills:Minimum of 2-3 years of experienceStrong knowledge of hydraulic...

  • Customer Relationship Executive

    1 day ago

    Malumichampatti, Coimbatore, Tamil Nadu, India V TORK CONTROLS Full time

    Reuirement of Customer Relationship Executive **Responsibilities** Reviewing order, creating contract reviews & work orders Release internal work order in ERP Follow up internal teams for order status Follow up clients for payments Post order documentation Provide Pre-Sales Technical Assistance Communicating with clients or employee about project,...