Customer Relationship Executive

2 days ago


Coimbatore Tamil Nadu, India PRESSANA HONDA Full time

Customer care executives in the automobile industry have many responsibilities, including:

- **Handling customer complaints**: Resolving customer complaints and issues promptly
- **Building relationships**: Establishing and maintaining positive relationships with customers
- **Ensuring customer satisfaction**: Ensuring customer satisfaction at all times
- **Handling appointments**: Scheduling and confirming service appointments for new customers
- **Providing information**: Informing customers about their warranty details, maintenance schedule, and how to use the vehicle's features
- **Coordinating follow-up**: Coordinating customer follow-up programs
- **Preparing reports**: Preparing monthly reports on customer satisfaction
- **Discussing customer satisfaction**: Discussing customer satisfaction with the general manager and department managers
- **Staying updated**: Staying updated with the latest automotive technologies
- **Adhering to regulations**: Adhering to industry regulations and safety standards
- **Educating customers**: Keeping customers informed about vehicle maintenance

**Job Types**: Full-time, Fresher

Pay: From ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 9443913495



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