Calling Executive hospital

1 day ago


Chandigarh, Chandigarh, India Jindal I.V.F. & Sant Memorial Nursing Home Full time ₹ 1,20,000 - ₹ 1,80,000 per year

Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Maintain ownership of calls throughout the lifecycle of a caller's request, including follow-ups with escalation team
  • Recommend improvements for systems and processes to boost organizational efficiency
  • Identify patients needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage patients by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Requirements

  • Previous experience in a customer support role
  • Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Create and maintain record of daily problems and remedial actions taken, using call-center database
  • Leverage data and insights gathered by the call center to recommend and influence process improvements

Required skills and qualifications

  • Graduate equivalent
  • Experience working in a call center or customer-support role
  • Strong active-listening and verbal-communication skills
  • Proficiency in problem-solving
  • Ability to multitask and manage time effectively

Job Types: Full-time, Permanent

Pay: ₹12, ₹18,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off
  • Provident Fund

Education:

  • Bachelor's (Preferred)

Experience:

  • Technical support: 1 year (Preferred)
  • tele sales: 1 year (Preferred)
  • total work in healthcare: 1 year (Preferred)

Language:

  • Hindi (Preferred)

Work Location: In person



  • Chandigarh, Chandigarh, India Jindal I.V.F. & Sant Memorial Nursing Home Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    ResponsibilitiesManage large amounts of inbound and outbound calls in a timely mannerMaintain ownership of calls throughout the lifecycle of a caller's request, including follow-ups with escalation teamRecommend improvements for systems and processes to boost organizational efficiencyIdentify patients needs, clarify information, research every issue and...


  • Chandigarh, Chandigarh, India Mukat Hospital + Heart Institute - Super Speciality Hospital Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Summary:The Digital Marketing Executive will be responsible for planning, executing, and monitoring digital marketing campaigns to promote the hospital's services, enhance brand visibility, and drive patient engagement. The role requires hands-on experience in Google Ads, Instagram Ads, and social media marketing for healthcare.Key Responsibilities:Plan...


  • Chandigarh, Chandigarh, India IASH Marcomm Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    Job Title: Telecaller Sales ExecutiveJob Summary:We are seeking a dynamic and results-driven Telecaller Sales Executive to join our team. The ideal candidate will have excellent communication skills, fluent English, and a professional appearance. The role involves making outbound calls to potential customers, promoting our products/services, and achieving...


  • Chandigarh, Chandigarh, India Mukat Hospital + Heart Institute - Super Speciality Hospital Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    The UTI Billing Executive is responsible for handling billing processes related to UTI patients(CGHS, ECHS, TPA And Ayushman) ensuring accurate claim preparation, timely submission, and coordination with the insurance desk for smooth settlement.Key Responsibilities:Prepare and process bills for UTI insurance patients as per guidelines.Verify patient...


  • Chandigarh, Chandigarh, India P.P. Jewellers Full time ₹ 2,16,000 - ₹ 3,00,000 per year

    Job Title: Tele Caller ExecutiveSalary: ₹18,000 - ₹25,000 per monthLocation: [Chandigarh]Preffered Female Candidate OnlyJob Type: Full-timeJob Description:We are looking for a dynamic and enthusiastic Tele Calling Executive to join our team. The ideal candidate should possess excellent communication skills in English and Hindi, have a strong personality,...

  • Marketing Manager

    2 weeks ago


    Chandigarh, Chandigarh, India Mukat Hospital + Heart Institute - Super Speciality Hospital Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    The Marketing Manager will be responsible for planning, developing, and executing strategic marketing initiatives to enhance the hospital's brand visibility, patient engagement, and overall growth. This role involves managing external relationships, driving patient footfall, establishing corporate and doctor tie-ups, and overseeing promotional activities to...

  • Marketing Head

    1 week ago


    Chandigarh, Chandigarh, India Mukat Hospital + Heart Institute - Super Speciality Hospital Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Summary:The Marketing Head will be responsible for developing, implementing, and overseeing the hospital's overall marketing and business development strategies. The role involves enhancing the hospital's brand visibility, managing patient engagement initiatives, driving patient acquisition, liaising with doctors, corporate clients, TPAs, and referral...


  • Chandigarh, Chandigarh, India Mukat Hospital + Heart Institute - Super Speciality Hospital Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description:We are seeking a talented and camera-friendly influencer who can creatively highlight Mukat Hospital's world-class facilities, healthcare professionals, and patient care stories. The ideal candidate will produce high-quality content — including Instagram Reels, YouTube Shorts and behind-the-scenes videos — that resonate with the community...


  • Chandigarh, Chandigarh, India Theater Full time ₹ 25,000 - ₹ 3,20,000 per year

    Job Description: Customer Experience Executive – Voice ProcessLocation: Chandigarh (CCR)Company Overview: Theater is a dynamic and rapidly growing fashion start-up based in India. Our mission is to create India's best design-led, mass-premium western fashion company. At present, Theater specializes in footwear, stockings, bags and fragrances for...


  • Chandigarh, Chandigarh, India Theater Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Description: Customer Experience Executive – Voice ProcessLocation: Chandigarh (CCR)Company Overview:Theater is a dynamic and rapidly growing fashion start-up based in India. Our mission is to create India's best design-led, mass-premium western fashion company. At present, Theater specializes in footwear, stockings, bags and fragrances for...