NetSuite ERP Project Manager

Job description

About SoftArt Solutions

SoftArt is a leading provider of ERP implementation, optimization, and recovery services focused on NetSuite, Oracle EBS, and Microsoft Dynamics. We specialize in managing complex ERP projects with speed, agility, and precision. Our team serves clients globally, driving digital transformation and solving operational inefficiencies across industries.

Role Summary

• We are seeking a Project Manager with at least 3 years of NetSuite ERP implementation
• experience to lead multiple ERP engagements in parallel. You will be responsible for end-to-end project management, from kickoff to go-live, while ensuring stakeholder satisfaction, scope control, and on-time delivery.
• You will also own project team coordination, daily update tracking, reporting in AceProjects PMIS, and proactive communication with clients and internal leadership.
• This is a client-facing, leadership-driven role requiring a strong foundation in ERP delivery, with preference given to those with NetSuite recovery/rescue project experience.

Key Responsibilities

Project Oversight & Delivery

● Manage multiple simultaneous ERP implementation or optimization projects with a primary focus on NetSuite

● Create and manage project plans, milestones, schedules, and resource allocations using Ace Projects PMIS

● Track task progress daily, ensuring timely updates from Solution Consultants (SC), Functional Consultants (FC), and Technical Consultants (TC)

● Own project updates, documentation, and status reporting including risks and mitigation plans—to Program Managers and executive leadership

● Client & Stakeholder Communication

● Lead all client meetings: discovery, status, working sessions, UAT, and steering committee reviews

● Drive day-to-day communication and coordination with client POCs, external vendors, and internal resources

● Maintain high levels of transparency and professionalism in all communications

● Coordinate SOW review, change request approvals, and other contract discussions as needed

PM Discipline & Governance

● Manage project scope, schedule, risks, and budget adherence

● Track actual vs. forecasted hours, usage reports, and team assignments daily

● Ensure all project records, documentation, and communications are up-to-date in project systems

● Identify and escalate risks, scope creep, or change requests proactively

● Support post-go-live transitions and project closeout activities

Requirements

● 3+ years of experience managing NetSuite implementation or optimization projects (required)

● Experience in rescue or turnaround projects is strongly preferred

● Strong command of PM methodologies including Agile, hybrid, and waterfall approaches

● Hands-on experience with project tools such as AceProjects, Smartsheet, Asana, or similar

● Experience working with ERP teams including Solution, Functional, and Technical Consultants

● Exceptional verbal and written communication, client presentation, and stakeholder management skills

● Organized, proactive, and adaptable with a high sense of ownership

● Able to work independently and under pressure with changing priorities

● Bachelor's degree preferred; PMP or similar certifications are a plus

Working Hours

● Monday to Friday, 9:00 AM to 5:00 PM EST (Core Hours)

● Flexibility required based on client demands and project urgency

● Fully remote role, with daily collaboration across global teams Reporting Line

● Reports directly to Program Managers and Executive Management

● Responsible for maintaining regular reporting cadence, escalation alerts, and dashboard accuracy

Why Join SoftArt?

● Lead mission-critical ERP projects across dynamic industries

● Join a smart, focused, and collaborative team with deep NetSuite experience

● Be a key player in high-visibility initiatives, including ERP turnarounds

● Competitive salary, flexible work environment, and career growth opportunities

Job Types: Full-time, Permanent

Pay: ₹1,500, ₹2,300,000.00 per year

Benefits:

• Flexible schedule
• Work from home

Work Location: Remote