Reservation Executive

3 days ago

Bhopal, Madhya Pradesh, India Pandav Hotels Full time ₹ 2,40,000 per year

Job Brief

  • Managing reservations and booking requests from customers.
  • Ensuring accurate and timely reservation processing.
  • Providing excellent customer service by addressing inquiries and resolving issues related to reservations.

Responsibilities

  • Handling incoming reservation requests via phone, email, or online platforms.
  • Confirming reservations and sending confirmation details to customers.
  • Coordinating with other departments to ensure the availability of rooms or services.
  • Managing cancellations and modifications to existing reservations.
  • Maintaining accurate records of reservations and customer information.

Requirements and Skills

  • Bachelor's degree in Hospitality Management or a related field (preferred).
  • Proven experience in a similar role within the hospitality industry.
  • Excellent communication and customer service skills.
  • Attention to detail and the ability to work in a fast-paced environment.
  • Proficiency in reservation management software and tools.

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Experience:

  • total work: 2 years (Preferred)

Work Location: In person

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