Sales Team Lead

4 days ago


Gurgaon, Haryana, India Enser Communication Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Key Responsibilities:

  • Team Management - Supervising and managing a team of agents, including their performance, productivity, and adherence to business regulations and procedures.
  • Performance Monitoring - Maintain and evaluate individual and team performance metrics such as quality scores, average handle time, customer satisfaction ratings and sales targets.
  • Coaching and Training
  • Work Allocation
  • Quality Assurance
  • Shrinkage Control
  • Attendance Management
  • Employee Retention

Great opportunity to work in one of the best processes in Insurance Sales


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